At a Glance
- Tasks: Ensure safety and security in a busy shopping centre while providing excellent customer service.
- Company: Join GUK, a top-rated security provider in the UK, known for its professional service.
- Benefits: Earn £12.94 per hour, increasing to £13.94 after probation, plus health and wellbeing perks.
- Other info: Flexible shifts with full training and opportunities for career growth.
- Why this job: Make a real difference by protecting shoppers and creating a welcoming environment.
- Qualifications: Must have SIA Licence, strong customer service skills, and problem-solving abilities.
Pay Rate: £12.94 per hour increasing to £13.94 on successful completion of 6 month probation and CCTV licence.
Location: Water Gardens Shopping Centre, Harlow
Hours: 4 on 4 off shift pattern days and nights. Average 42 per week.
Contract: Full time
Job ID: 873
Closing Date: 24/08/2026
Protect, Serve, and Secure. Join us as a Shopping Centre Security Officer, ensuring a safe and welcoming haven for all shoppers. Your vigilance makes a difference!
Who we are: We are GUK, (Guarding UK Ltd) and together we are proud to be at the forefront of protection management across multiple sectors. We offer the ultimate in business security solutions and deliver the highest quality of professional service. We have been assessed as being in the top 1% of companies providing manned guarding services in the UK.
About the role: You will be working in a modern busy Shopping Centre, where you will be expected to have expert knowledge on how to deescalate conflict issues and deal with security related incidents. Your key role is to maintain security, health and safety and stakeholder relationships. You will be expected to have a friendly disposition and be outgoing enough to get to know the Centre retailers and maintain good relations with them and your Team. You should perform your role with diligence and instil confidence in others that you will resolve their concerns quickly. Your attitude should always focus on ‘how can I help’ in all situations. You will be flexible and willing to help and act as a key part of the team. During your working day you will focus on developing and coaching staff to deliver service excellence. You will receive full training and we are looking for motivated individuals who will make a measurable contribution to the continued success of GUK.
Core Responsibilities:
- Carry out walk arounds to identify any faults ensuring the premises is maintained, well presented and clean at all times
- Reporting faults to Management
- Provide information and dealing with any queries from the Shopping Centre Tenants and members of the public
- General security duties
- Monitoring CCTV
- Following GUK’s and Client procedures and protocols regarding health and safety.
Must have:
- SIA Licence - DS OR SO
- CCTV SIA licence
- Right to work in the UK
- Excellent customer service skills
- Basic report writing and IT skills
- Able to compose emails and prepare incident reports
- Proactively uses initiative to recognise priorities within own workload
- Able to problem solve
- A good level of spoken and written English
- Dealing with difficult situations and finding solutions
Employee Benefits: GUK pride ourselves in offering benefits that promote health and wellbeing. Ride to Work Scheme, Employee Assistance Programme, Credit Union, Long Service Rewards, Employee of the Month/Year.
We are an equal opportunities employer, we encourage applications from a diverse range of individuals. We believe that a diverse talented workforce nurtures excellence and makes us a great place to work, where individuality and inclusivity are celebrated. We reserve the right to withdraw the advert earlier than the advertised closing date if we receive too many applications.
Security Officer in Harlow employer: Guk
At GUK, we are committed to fostering a supportive and inclusive work environment where our Security Officers can thrive. Located in Crawley, we offer competitive pay, comprehensive training, and a range of benefits including a Ride to Work Scheme and a robust Employee Assistance Programme. Join us to be part of a team that values your contributions and prioritises your professional growth while ensuring the safety and satisfaction of our clients and visitors.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer in Harlow
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Security Officer. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Guk. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Security Officer candidates.
✨Directly Apply to Guk
Don’t forget to apply for the Security Officer role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Guk.
We think you need these skills to ace Security Officer in Harlow
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Guk. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Guk.
How to prepare for a job interview at Guk
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Guk.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Guk.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Guk.
