Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Repair and maintain guitars while providing top-notch customer service.
- Company: Join Guitar Center, a hub for music lovers and creativity.
- Benefits: Enjoy gig leave, health benefits, 401K match, and employee discounts.
- Why this job: Combine your passion for music with hands-on technical work.
- Qualifications: Experience in guitar repair and a love for music.
- Other info: Be part of an inclusive team that values creativity and growth.
The predicted salary is between 24000 - 36000 £ per year.
Why Guitar Center? Here’s just some of the rewards:
For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision,401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
Overview
POSITION OVERVIEW:
Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.
As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work.
A few special characteristics that make our Repair Technicians successful:
- Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues.
- Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales, and leadership.
- Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques.
- Training: Able to effectively train learners and communicate info and techniques so that they are retained.
Responsibilities
- Interact with customers, ensuring a positive customer experience
- Service customer-owned instruments with a high level of craftsmanship
- Maintain store owned gear, as requested
- Complete warranty repair work
- Additional duties as assigned
Requirements
- Skilled understanding of repairing Guitars
Preferences
- Foundational product knowledge on Guitar Center products
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‑818‑735‑8800 ext. 2862 or by sending an email to recruiting@ guitarcenter.com.
#J-18808-Ljbffr
Guitar Technician - Base Pay + Commissions employer: Guitar Center
Contact Detail:
Guitar Center Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guitar Technician - Base Pay + Commissions
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Guitar Center's mission and values. Show us that you’re not just a tech wizard but also someone who resonates with our passion for music and customer experience.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with us, be ready to share your journey as a musician and technician. We love hearing about your experiences and how you connect with customers through your craft.
✨Tip Number 3
Bring your A-game to the interview! Be prepared to demonstrate your skills on the spot. Whether it’s fixing a guitar or discussing techniques, showing us what you can do will definitely make you stand out.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot us a quick thank-you note. It shows your enthusiasm and keeps you fresh in our minds as we make our decision. Plus, it’s a great way to reiterate your interest in joining the Guitar Center family!
We think you need these skills to ace Guitar Technician - Base Pay + Commissions
Some tips for your application 🫡
Show Your Passion for Music: When writing your application, let your love for music shine through! Share your experiences with instruments and how they’ve shaped you. We want to see that you’re not just a technician, but a true music enthusiast.
Tailor Your Application: Make sure to customise your application for the Guitar Technician role. Highlight relevant skills and experiences that align with our mission of nurturing musicians. This shows us you’re genuinely interested in being part of our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant. We appreciate when applicants can communicate effectively, as it reflects how you’ll interact with our customers.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Guitar Center
✨Know Your Gear
Make sure you brush up on your knowledge of different guitar types, brands, and common repair techniques. Being able to discuss specific instruments and their quirks will show your passion and expertise, which is exactly what Guitar Center values.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your commitment to creating a positive experience for customers.
✨Demonstrate Initiative
Be ready to talk about times when you identified a problem and took action without being asked. Whether it was fixing an instrument or improving a process, showing that you can take the initiative will resonate well with the interviewers.
✨Practice Your Selling Techniques
Familiarise yourself with basic sales techniques and be prepared to discuss how you would approach selling products at Guitar Center. Understanding the importance of connecting with customers and making recommendations will highlight your readiness for the role.