At a Glance
- Tasks: Join our team to deliver responsive repairs and ensure homes are safe and comfortable.
- Company: The Guinness Partnership, a leading provider of affordable housing in England.
- Benefits: Competitive salary, generous holiday, company vehicle, and great employee perks.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: NVQ Level 3 in Joinery or equivalent, with customer service experience.
- Other info: Full-time role with opportunities for career growth and a commitment to equality.
The predicted salary is between 30800 - 40800 £ per year.
Our Repairs and Maintenance team play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes are safe, warm, and dry, and where everything works; places where our residents are proud to live.
We are looking for a Joiner to join our South West team to support with the delivery of responsive repairs, which will include joinery & carpentry and general multi-skilled work. The successful candidate will have excellent customer service skills and the drive to make things possible. This vacancy will cover Swindon and the surrounding areas. This is a full-time, permanent vacancy, working 39 hours per week. There is a requirement to cover out-of-hours callouts on a rota basis, which offers an additional payment.
We are a customer-focused organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced joiner, but you will also have great customer service skills and a willingness to go the extra mile to get the job done. The successful candidate will be based near Swindon to ensure timely access to our customer locations. You must have a full UK driving licence, and a basic DBS check is required, which will be paid for by The Guinness Partnership.
Key essential requirements of the role:
- You must be able to demonstrate competence within the primary trade and various multi-trade skills and experience in basic plumbing, tiling, plastering, mould washes/treatment and flooring coverings.
- Experience of working in a customer-focused environment and ideally within the social housing sector, where you have delivered a great service.
- Proven ability to work methodically, achieve targets, follow agreed procedures and accurately record information.
- Ability to work with minimal supervision, demonstrating organisational and time management skills.
- Ability to carry out physical tasks and apply products that remove and treat damp and mould, in accordance with Health and Safety guidelines.
- Ability to operate safely, considering any environmental circumstances and possible risks.
Essential Qualifications:
- NVQ Level 3 (City & Guilds) Trade Qualification or equivalent recognised competency in the primary trade.
Guinness Property has an outstanding benefits package to reward hard work and commitment to our values, which includes:
- Competitive salary of £36,838
- Hours of work are Monday to Friday, 8:00 am - 4:30 pm on Monday - Thursday & 8:00 am - 3:30 pm on Friday
- 27 Days Holiday + Bank Holidays + option to buy Extra Holidays + Allowance increases with length of service
- Company vehicle and fuel card for business use
- Competitive Out-of-hours callout payment
- Pension Contributions – up to 9% matching contributions
- 3 x Life Assurance
- Employee Assistance Programme, which includes access to face-to-face counselling, a stress helpline and tax, fitness and childcare advice.
- A benefit scheme which pulls together a range of special offers and great deals. You can make savings on everyday shopping, fashion, electronics, travel, leisure and days out.
If you are interested in joining us and would like to apply for this position, please review the role profile to view all the key responsibilities and submit a copy of your CV.
The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our residents’ homes are safe and maintained to a high standard.
The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Multi-Skilled Joiner in Swindon employer: Guinness
Contact Detail:
Guinness Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-Skilled Joiner in Swindon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Guinness Partnership. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills as a joiner and your customer service experience can benefit the Repairs and Maintenance team. Confidence is key!
✨Tip Number 3
Show off your skills! If you have any examples of past work or projects, bring them along to the interview. Whether it’s photos or testimonials, showcasing your multi-skilled abilities can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Multi-Skilled Joiner in Swindon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your joinery skills and any multi-trade experience you have. We want to see how your background aligns with the role, so don’t be shy about showcasing your customer service skills too!
Show Your Passion: In your cover letter, let us know why you’re excited about joining our Repairs and Maintenance team. Share any experiences that demonstrate your commitment to providing great service and making a difference in people’s homes.
Be Clear and Concise: When filling out your application, keep your language straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity with The Guinness Partnership!
How to prepare for a job interview at Guinness
✨Know Your Trade Inside Out
Make sure you brush up on your joinery and carpentry skills before the interview. Be ready to discuss specific projects you've worked on, including any multi-trade tasks like plumbing or plastering. This will show that you’re not just a one-trick pony but a versatile tradesperson.
✨Showcase Your Customer Service Skills
Since this role is customer-focused, think of examples where you've gone the extra mile for clients. Prepare to share stories that highlight your ability to communicate effectively and resolve issues, as this will demonstrate your commitment to providing great service.
✨Be Ready for Practical Questions
Expect some practical questions or scenarios during the interview. They might ask how you would handle a specific repair situation or deal with a difficult customer. Practising these scenarios can help you respond confidently and show your problem-solving skills.
✨Understand the Company Culture
Research The Guinness Partnership and their values. Understanding their commitment to providing safe and affordable housing will help you align your answers with their mission. Showing that you resonate with their goals can set you apart from other candidates.