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- Tasks: Support our Estates team with grounds maintenance, gardening, and cleaning services.
- Company: Join The Guinness Partnership, a leading affordable housing provider in England.
- Benefits: Full-time role with competitive pay and opportunities for personal growth.
- Why this job: Make a real difference in residents' lives while working outdoors.
- Qualifications: Experience in estate maintenance and a passion for customer service.
- Other info: Be part of a diverse team committed to equality and community.
The predicted salary is between 28800 - 42000 £ per year.
Would you like to become part of our Estates team as an Estate Assistant and support us in delivering an excellent service to our residents? This is a valuable opportunity for anyone who is a customer-focused team player. We are pleased to offer a new position for an Estate Assistant to join our dedicated Estates team, serving the London area on a full-time, permanent basis. The role involves working 35 hours per week, from Monday to Friday.
In this role, you will provide high-quality grounds maintenance, gardening, and cleaning services across a varied portfolio of sites. Your responsibilities will include caring for lawns, shrubs, and plants, removing refuse, and maintaining internal communal areas in accordance with agreed standards, specifications, and timelines. As the representative of Guinness onsite, you will foster positive relationships with customers, contractors, and colleagues. You will ensure access is maintained, report repairs, fly tipping, graffiti, and raise any safeguarding concerns.
What We Are Looking For
We are a customer-first organisation, and we believe that the manner in which we work is equally important as the outcomes we deliver. We are seeking an individual who brings both practical experience in estate maintenance and a proactive, service-oriented approach. You will be expected to demonstrate:
- Proven experience in grounds maintenance across a range of sites and garden types
- Strong understanding of lawn, shrub, and plant care
- A history of delivering excellent customer service
- Physical capability to carry out tasks safely and effectively
- Ability to work independently as well as collaboratively within a team
- Knowledge of Health and Safety regulations, including COSHH and PPE
- A full UK driving licence
Desirable Qualifications
Although not essential, the following qualifications would be advantageous:
- NVQ Level 2 in Horticulture or equivalent (RHS, City & Guilds, HND)
- PA1 and PA6 NPTC Certificates
To apply, please review the Role Profile and submit your application along with a CV in either Word or PDF format.
About Us
The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.
The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Estate Assistant in London employer: Guinness
Contact Detail:
Guinness Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estate Assistant in London
✨Tip Number 1
Get to know the company! Research The Guinness Partnership and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their Estates team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to estate management. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and grounds maintenance. Think about specific examples from your past experience that demonstrate your skills and how you’ve handled challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and ready to contribute to delivering excellent service to our residents.
We think you need these skills to ace Estate Assistant in London
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have in customer service. We want to see how you've gone above and beyond for customers in the past, as this role is all about delivering excellent service to our residents.
Tailor Your CV: Don’t just send a generic CV! We’re looking for specific skills related to grounds maintenance and gardening. Make sure your CV reflects your experience with lawns, shrubs, and plants, so we can see you’re the right fit for our Estates team.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your points are easy to read and understand. This will help us get a good sense of who you are!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and you’ll find all the details you need to complete your application there.
How to prepare for a job interview at Guinness
✨Know Your Grounds
Familiarise yourself with the basics of grounds maintenance, gardening, and cleaning services. Brush up on your knowledge of lawn care, shrub maintenance, and plant health. Being able to discuss specific techniques or experiences will show that you’re not just a customer-focused team player, but also someone who understands the practical side of the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve delivered excellent customer service. Think about situations where you’ve resolved issues or built positive relationships with clients. This will demonstrate your proactive, service-oriented approach, which is key for the Estate Assistant position.
✨Health and Safety Know-How
Brush up on Health and Safety regulations, especially COSHH and PPE. Be ready to discuss how you ensure safety in your work environment. Showing that you prioritise safety not only protects you but also reflects well on the organisation you represent.
✨Be Ready to Discuss Teamwork
Think of examples where you’ve worked both independently and as part of a team. The role requires collaboration with colleagues and contractors, so being able to articulate your teamwork skills will be crucial. Highlighting your ability to foster positive relationships will resonate well with the interviewers.
