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- Tasks: Plan and schedule work for our property maintenance team to ensure smooth operations.
- Company: Join Guinness Property, a leading provider of affordable housing in England.
- Benefits: Hybrid working model, competitive pay, and a chance to make a difference.
- Why this job: Help improve lives by ensuring safe and high-quality homes for residents.
- Qualifications: Experience in scheduling, strong organisational skills, and customer service focus.
- Other info: Be part of a diverse team committed to equality and community impact.
The predicted salary is between 24000 - 36000 £ per year.
Are you highly organised with scheduling experience? If so, then Guinness Property is seeking an Area Planner to join our property maintenance team in London on a 3 month fixed term contract. Our company ethos is to improve people's lives by providing decent, safe, and high-quality homes and services. Help us to serve this mission by joining our crucial repairs team.
Reporting to the Operational Support Manager, the successful candidate will provide an effective planning service for our trade operatives work schedules, ensuring that all operational needs and customer requirements are met. We operate a hybrid working model with a three day office requirement at our office in Euston Road, London.
Role Criteria
- Experience of scheduling work.
- Excellent organisational skills and the ability to manage multiple tasks & deadlines.
- Experience with customer focussed roles, ensuring a high level of satisfaction.
- Knowledge and understanding of GDPR regulations.
- Ability to work under pressure and adapt to changing priorities.
- Proven ability to work methodically, follow agreed procedures and accurately record data and information.
- Experience of working with databases.
- Knowledge of Health & Safety and safeguarding procedures.
If you're interested in joining us and would like to apply for this role, please review the role profile to view all of the key responsibilities and to ensure you meet the essential criteria.
About Us
The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our residents' homes are safe and maintained to a high standard.
The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Area Planner in London employer: Guinness
Contact Detail:
Guinness Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Planner in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Guinness Property. Understand their mission and values, and think about how your skills as an Area Planner can help them improve people's lives. This will show you're genuinely interested and ready to contribute.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to scheduling and organisation. Think of examples from your past experiences that highlight your ability to manage multiple tasks and meet deadlines. We want you to shine!
✨Tip Number 3
Show off your customer service skills! Since this role involves ensuring high levels of satisfaction, be ready to discuss how you've handled customer interactions in the past. Share specific stories that demonstrate your ability to adapt and respond to changing priorities.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Area Planner in London
Some tips for your application 🫡
Show Off Your Organisational Skills: Since the role is all about scheduling and organisation, make sure to highlight your experience in these areas. Use specific examples from your past roles to demonstrate how you’ve successfully managed multiple tasks and deadlines.
Customer Focus is Key: We want to see that you understand the importance of customer satisfaction. Share any experiences where you’ve gone above and beyond to meet customer needs, as this will show us you’re a great fit for our team.
Know Your GDPR Basics: As we deal with sensitive information, it’s crucial to have a grasp of GDPR regulations. Mention any relevant experience or training you have in this area to reassure us that you can handle data responsibly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Guinness
✨Know Your Scheduling Stuff
Make sure you brush up on your scheduling experience before the interview. Be ready to discuss specific examples of how you've managed multiple tasks and deadlines in the past. This will show them that you can handle the operational needs of their trade operatives.
✨Customer Focus is Key
Since this role involves a customer-focused approach, think of instances where you've gone above and beyond to ensure customer satisfaction. Prepare to share these stories, as they’ll highlight your ability to meet customer requirements effectively.
✨Understand GDPR and Health & Safety
Familiarise yourself with GDPR regulations and Health & Safety procedures relevant to the role. Being able to discuss these topics confidently will demonstrate your understanding of the importance of compliance in property maintenance.
✨Stay Calm Under Pressure
Prepare for questions about how you handle pressure and changing priorities. Think of examples where you've successfully adapted to unexpected challenges. This will reassure them that you can thrive in a fast-paced environment.
