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- Tasks: Support our Empty Homes teams with cleaning, clearance, and repairs to ensure safe, warm homes.
- Company: Join The Guinness Partnership, a customer-focused organisation dedicated to great service.
- Benefits: Enjoy a competitive salary, generous holiday, healthcare plan, and pension contributions.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in multi-skilled work and excellent customer service skills required.
- Other info: Full-time role with opportunities for career growth and a supportive team environment.
The predicted salary is between 27315 - 30435 £ per year.
Our Empty Homes teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes are safe, warm, and dry, and where everything works; places where our residents are proud to live.
About the role
We are looking for a Clearance and Cleaning Operative to join our South West team to support with the delivery of complex repairs, which will include damp and mould work, cleaning, clearance and general multi-skilled work. The successful candidate will have excellent customer service skills and the drive to make things possible. This vacancy will cover Gloucester and the surrounding areas. This is a full-time, permanent vacancy, working 39 hours per week.
We are a customer-focused organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced labourer, but you will also have great customer service skills and a willingness to go the extra mile to get the job done. The successful candidates will live near Gloucester to be able to reach our customer locations promptly. You must have a full manual UK driving licence, and there is a requirement for a basic DBS check, which will be paid for by The Guinness Partnership.
Key essential requirements of the role:
- You must be able to demonstrate competence within various multi-skills and experience in inner and outer property clearance, basic ground maintenance and mould washes/treatment and flooring coverings.
- Experience of working in a customer-focused environment and ideally within the social housing sector, where you have delivered a great service.
- Proven ability to work methodically, achieve targets, follow agreed procedures and accurately record information.
- Ability to work with minimal supervision, demonstrating organisational and time management skills.
- Ability to carry out physical tasks and apply products that remove and treat damp and mould, in accordance with Health and Safety guidelines.
- Ability to operate safely, considering any environmental circumstances and possible risks.
Guinness Property have an outstanding benefits package to reward hard work and commitment to our values, which includes:
- Competitive salary of £27,315
- Hours of work are Monday to Friday 8:00am - 4:30pm on Monday - Thursday & 8:00am - 3:30pm on Friday
- 27 Days Holiday + Bank Holidays + option to buy Extra Holidays + Allowance increases with length of service
- Company vehicle and fuel card for business use
- Healthcare Cashback Plan
- Pension Contributions – up to 9% matching contributions
- 3 x Life Assurance
- Employee Assistance Programme, which includes access to face-to-face counselling, a stress helpline and tax, fitness and childcare advice.
- A benefit scheme which pulls together a range of special offers and great deals. You can make savings on everyday shopping, fashion, electronics, travel, leisure and days out.
If you are interested in joining us and would like to apply for this position, please review the role profile to view all the key responsibilities and submit a copy of your CV.
Clearance and Cleaning Operative in Gloucester employer: Guinness
Contact Detail:
Guinness Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clearance and Cleaning Operative in Gloucester
✨Tip Number 1
Get to know the company! Research The Guinness Partnership and their values. When you understand what they stand for, you can tailor your approach during interviews and show how you fit into their vision of providing great homes and service.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making residents proud of their homes, think of examples from your past experiences where you've gone the extra mile for customers. Be ready to share these stories in your interviews.
✨Tip Number 3
Show off your multi-skilled experience! Be prepared to discuss your hands-on skills related to clearance, cleaning, and maintenance. Highlight any specific projects or tasks you've completed that relate directly to the job description.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team. Don’t forget to follow up after applying; a quick email can make a big difference!
We think you need these skills to ace Clearance and Cleaning Operative in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in multi-skilled work and customer service. We want to see how you've gone the extra mile in previous roles, so don’t hold back on those examples!
Showcase Relevant Skills: When writing your application, emphasise your competence in property clearance and damp treatment. We’re looking for candidates who can demonstrate their ability to follow procedures and achieve targets.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure you communicate your skills and experiences without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with our South West team.
How to prepare for a job interview at Guinness
✨Know Your Stuff
Make sure you understand the key responsibilities of a Clearance and Cleaning Operative. Familiarise yourself with tasks like damp and mould treatment, property clearance, and general maintenance. This will help you answer questions confidently and show that you're ready to hit the ground running.
✨Show Off Your Customer Service Skills
Since this role is customer-focused, be prepared to discuss your previous experiences in delivering great service. Think of specific examples where you went the extra mile for a customer or resolved a tricky situation. This will demonstrate your commitment to providing excellent service.
✨Demonstrate Your Organisational Skills
The job requires working methodically and managing your time effectively. Be ready to share how you prioritise tasks and keep track of your work. You might even want to mention any tools or methods you use to stay organised, as this shows you can handle the demands of the role.
✨Be Ready for Practical Questions
Expect some practical questions related to health and safety guidelines, especially regarding damp and mould treatment. Brush up on relevant regulations and be prepared to explain how you would approach these tasks safely and efficiently. This will highlight your competence and awareness of workplace safety.
