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- Tasks: Join our Estates team to provide top-notch grounds maintenance and cleaning services.
- Company: The Guinness Partnership, a leading provider of affordable housing in England.
- Benefits: Full-time role with competitive pay and a supportive work environment.
- Why this job: Make a real difference in residents' lives while working outdoors and building community.
- Qualifications: Experience in estate maintenance and a passion for customer service.
- Other info: Great opportunity for career growth in a diverse and inclusive workplace.
The predicted salary is between 30000 - 42000 £ per year.
Would you like to become part of our Estates team as an Estate Assistant and support us in delivering an excellent service to our residents? This is a valuable opportunity for anyone who is a customer-focused team player. We are pleased to offer a new position for an Estate Assistant to join our dedicated Estates team, serving the London area on a full-time, permanent basis. The role involves working 35 hours per week, from Monday to Friday.
In this role, you will provide high-quality grounds maintenance, gardening, and cleaning services across a varied portfolio of sites. Your responsibilities will include:
- Caring for lawns, shrubs, and plants
- Removing refuse
- Maintaining internal communal areas in accordance with agreed standards, specifications, and timelines
As the representative of Guinness onsite, you will foster positive relationships with customers, contractors, and colleagues. You will ensure access is maintained, report repairs, fly tipping, graffiti, and raise any safeguarding concerns.
What We Are Looking For
We are a customer-first organisation, and we believe that the manner in which we work is equally important as the outcomes we deliver. We are seeking an individual who brings both practical experience in estate maintenance and a proactive, service-oriented approach. You will be expected to demonstrate:
- Proven experience in grounds maintenance across a range of sites and garden types
- Strong understanding of lawn, shrub, and plant care
- A history of delivering excellent customer service
- Physical capability to carry out tasks safely and effectively
- Ability to work independently as well as collaboratively within a team
- Knowledge of Health and Safety regulations, including COSHH and PPE
- A full UK driving licence
Desirable Qualifications
Although not essential, the following qualifications would be advantageous:
- NVQ Level 2 in Horticulture or equivalent (RHS, City & Guilds, HND)
- PA1 and PA6 NPTC Certificates
To apply, please review the Role Profile and submit your application along with a CV in either Word or PDF format.
About Us
The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Estate Assistant in City of London employer: Guinness
Contact Detail:
Guinness Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estate Assistant in City of London
✨Tip Number 1
Get to know the company! Research The Guinness Partnership and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to estate management. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and grounds maintenance. Think about specific examples from your past experience that demonstrate your skills and how you’ve handled challenges.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Estate Assistant in City of London
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have in customer service. We want to see how you've gone above and beyond for customers in the past, as this role is all about delivering excellent service to our residents.
Tailor Your CV: Don’t just send a generic CV! We love it when applicants tailor their CVs to match the job description. Focus on your grounds maintenance experience and any relevant qualifications that align with what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Guinness
✨Know Your Grounds
Familiarise yourself with the basics of grounds maintenance, gardening, and cleaning services. Brush up on your knowledge of lawn care, shrub maintenance, and plant health. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Customer Service is Key
Since this role is all about delivering excellent service to residents, be prepared to discuss your previous customer service experiences. Think of specific examples where you went above and beyond to help someone, as this will demonstrate your proactive, service-oriented approach.
✨Health and Safety Awareness
Make sure you understand the Health and Safety regulations relevant to the role, including COSHH and PPE. Being able to talk about how you prioritise safety in your work will impress the interviewers and show that you take your responsibilities seriously.
✨Team Player Attitude
This position requires collaboration with colleagues and contractors, so highlight your ability to work well in a team. Share examples of how you've successfully worked with others in the past, and express your enthusiasm for being part of a dedicated Estates team.
