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- Tasks: Join our team to deliver essential repairs and maintenance for safe, warm homes.
- Company: The Guinness Partnership, a leading provider of affordable housing in England.
- Benefits: Competitive salary, generous holiday, pension contributions, and lifestyle benefits.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: NVQ Level 3 in Joinery or equivalent, with customer service experience.
- Other info: Full-time role with excellent career growth opportunities and a focus on teamwork.
The predicted salary is between 30000 - 40000 £ per year.
The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our residents' homes are safe and maintained to a high standard.
Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes are safe, warm, and dry, and where everything works; places where our residents are proud to live.
We are looking for a Multi-Skilled Joiner to join our team covering the Winchester, Basingstoke and Southampton area to support with the delivery of responsive repairs which will include general multi-skilled work. The successful candidate will have excellent customer service skills and the drive to make things possible.
This is a full time, permanent vacancy, working 39 hours per week, Monday to Friday. 8:00am - 4:30pm, Monday - Thursday & 8:00am - 3:30pm on a Friday. There is a requirement to cover out-of-hours callout on a rota basis which offers an additional payment.
You will not only be an experienced Joiner, but you will also have great customer service skills, a willingness to go the extra mile to get the job done. The successful candidate will live in the Winchester area to be able to reach our customer locations in a timely manner. You must have a full UK driving licence and there is a requirement for a basic DBS check which will be paid for by The Guinness Partnership.
Key essential requirements of the role:
- You must be able to demonstrable competence within the primary trade and various multi-trade skills and experience in basic plumbing, tiling, plastering, mould washes/treatment and flooring coverings.
- Experience of working in a customer focused environment and ideally within the social housing sector, where you have delivered a great service.
- Proven ability to work methodically, achieve targets, follow agreed procedures and accurately record information.
- Ability to work with minimal supervision, demonstrating organisational and time management skills.
- Ability to carry out physical tasks and apply products that remove and treat damp and mould, in accordance with Health and Safety guidelines.
- Ability to operate safely, considering any environmental circumstances and possible risks.
Essential Qualifications:
- NVQ Level 3 (City & Guilds) Trade Qualification or equivalent recognised competency in the primary trade.
Guinness Property have an outstanding benefits package to reward hard work and commitment to our values, this includes:
- Competitive salary of £36,838.
- 27 Days Holiday + Bank Holidays + option to buy Extra Holidays + Allowance increases with length of service.
- Company vehicle and fuel card for business use.
- Out of hours call out rota.
- Healthcare Cashback Plan.
- Pension Contributions - up to 9% matching contributions.
- 3 x Life Assurance.
- Employee Assistance Programme which includes access to face-to-face counselling, a stress helpline and tax, fitness and childcare advice.
- A benefit scheme which pulls together a range of special offers and great deals.
If you are interested in joining us and would like to apply for this position, please review the role profile to view all the key responsibilities and submit a copy of your CV.
Multi-Skilled Joiner in Winchester employer: Guinness Partnership
Contact Detail:
Guinness Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-Skilled Joiner in Winchester
✨Tip Number 1
Get to know the company! Research The Guinness Partnership and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and multi-skilled work. Think of examples from your past experiences that highlight your skills and how you’ve gone the extra mile for customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining The Guinness Partnership and ready to contribute to their mission.
We think you need these skills to ace Multi-Skilled Joiner in Winchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Multi-Skilled Joiner role. Highlight your customer service skills and any relevant trade qualifications to show us you’re the right fit!
Show Off Your Experience: When writing your application, don’t just list your jobs. Share specific examples of how you've delivered great service in previous roles, especially in a customer-focused environment like social housing.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the important stuff about your skills and experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Guinness Partnership
✨Know Your Trade Inside Out
Make sure you brush up on your joinery skills and any multi-trade work you've done. Be ready to discuss specific projects where you've demonstrated your expertise, especially in plumbing, tiling, and plastering. The interviewers will want to see that you can handle a variety of tasks with confidence.
✨Show Off Your Customer Service Skills
Since this role is all about providing great service to residents, think of examples where you've gone the extra mile for customers. Prepare to share stories that highlight your communication skills and ability to resolve issues effectively. This will show that you understand the importance of customer satisfaction.
✨Be Ready for Practical Questions
Expect some scenario-based questions that test your problem-solving abilities. They might ask how you'd handle a specific repair situation or manage a tight deadline. Practise articulating your thought process clearly, as this will demonstrate your methodical approach to work.
✨Understand the Company Culture
Familiarise yourself with The Guinness Partnership's values and mission. Show that you align with their commitment to equality and community service. Mention how you can contribute to their goal of providing safe and well-maintained homes, which will resonate well with the interviewers.
