Job Description ABOUT US
The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our residents' homes are safe and maintained to a high standard.\We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
JOB DESCRIPTION
About the role
Our Repairs and Maintenance team is looking for an experienced Service Manager to join the Guinness Property Team in Crewe. This is a permanent role, working 40 hours per week covering the hours between 8am - 7pm Monday - Friday plus Saturday morning. The later shift and Saturday morning working is delivered on a rota basis.
We currently operate a hybrid working model that blends office, on-site and home working.
The overall purpose of the role is to manage and support an area based operational team in the delivery of a quality Responsive Repairs service.
What we are looking for
You will not only have experience of managing, leading and developing operational teams, along with up-to-date knowledge of building construction, social housing repairs and safety legislation. You will also bring hands-on experience in a trade, supported by the relevant NVQ or City & Guilds qualifications.
Up to date knowledge of building construction, maintenance, repairs and safety legislation.
Up to date knowledge of housing sector best practice and relevant legislation.
Knowledge and experience of sub-contractor management.
Experience of successfully delivering an excellent customer focussed repair service.
Experience of repairs management information systems.
Ability to manage and performance manage operational teams.
Desirable Skills:
Experience of working as part of a management team delivering front line services.
Excellent organisational and time management skills.
Essential Qualifications:
Relevant Technical qualification - trade NVQ level 3 or equivalent.
NVQ III First Line Management.
Desirable Qualifications:
Site Management Safety (SMSTS).
This position will require a basic DBS check, which will be paid for by The Guinness Partnership.
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Benefits
Holidays: We offer 25 - 27 days holiday a year, plus bank holidays. You will also receive additional holiday in line with your length of service (1 extra day per 5 years' service, capped at 4 days).
Competitive Pension Scheme: We will help you save for your retirement through our workplace pension scheme. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions. \You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping.
Performance Pay: Annual Performance Score bonus subject to eligibility
Life Assurance: For peace of mind Guinness provides three times salary life cover in the event of your death
Health Plan Options: There are a couple of health care schemes available depending on the post grade
VDU/DSE: Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work
Additional benefits include:
Access to the Finance wellbeing portal
Professional subscription annual payment
Travel season ticket loan
Car lease scheme
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Head of Training Services in Wilmslow employer: Guinness Partnership
The Guinness Partnership is an exceptional employer, dedicated to creating a supportive and inclusive work environment in Oldham. With a strong focus on employee wellbeing, we offer generous holiday allowances, a competitive pension scheme, and various health plan options, ensuring our team members feel valued and secure. Our commitment to professional growth and community impact makes us a rewarding place to work for those looking to make a difference in the lives of our residents.
