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- Tasks: Conduct property surveys and oversee repairs to ensure high standards.
- Company: Join The Guinness Partnership, a leader in affordable housing.
- Benefits: Enjoy 25-27 days holiday, competitive pension, and health plan options.
- Why this job: Make a real difference in the lives of residents while developing your career.
- Qualifications: Level 4 qualification in Surveying or Construction required, with strong customer service skills.
- Other info: Hybrid role with opportunities for professional development and career growth.
The predicted salary is between 28800 - 43200 £ per year.
ABOUT US
The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our residents' homes are safe and maintained to a high standard.
We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
We have a new opportunity for a Repairs Surveyor to join our Guinness Property team. As a Repairs Surveyor, you will carry out surveys and property inspections and oversee the delivery of subcontracted repairs to ensure repairs are highlighted and completed in accordance with Guinness standards and timeframes.
Reporting into our Complex Repairs Manager, you will carry out surveys of properties within your specified region, including Damp Mould and Condensation inspections. You will be responsible for diagnosing the cause of complex faults and failures, and post-inspection works supporting Guinness Property to ensure high-quality, optimum works are delivered in budget, on time, safely and to a high standard whilst achieving and maintaining customer satisfaction KPIs and ensuring value for money is achieved through the delivery of effective procurement and management of repairs.
You will be experienced and knowledgeable in surveying properties, with great customer service skills and the ability to work autonomously to assess and improve property standards. You should have an excellent level of knowledge of building construction standards and legislation, and an ability to diagnose and specify remedies to building defects.
- Experience in undertaking assessments in line with the Housing Health & Safety Rating System.
- Ability to be proactive and work on own initiative, with limited supervision.
- Experience in managing contractors.
- Excellent standards of customer care and the ability to deliver accurate and clear communications in writing, face to face or by telephone.
- Good IT skills and knowledge of Microsoft Office, housing, and property management systems.
- Full Driving Licence.
- A good understanding of the context of social housing.
- Educated to Level 4 (HNC in Surveying or Construction & Built Environment or equivalent) or higher.
- Evidence of continuous professional development.
- Level 4 VRQ Certificate in Managing Damp, Mould, and Customer Care in Housing.
- RICS (Building Surveying) or MCIOB membership.
Offers are subject to satisfactory driving licence and onboarding checks. This position will require a basic DBS check, which will be paid for by The Guinness Partnership.
Holidays: We offer 25-27 days holiday a year, plus bank holidays. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days).
Competitive Pension Scheme: We will help you save for your retirement through our workplace pension scheme. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions.
You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping.
Performance Pay: Annual Performance Score bonus subject to eligibility.
Life Assurance: For peace of mind Guinness provides three times salary life cover in the event of your death.
Health Plan Options: There are a couple of health care schemes available depending on the post grade.
VDU/DSE: Free eye test vouchers every 2 years with £55 contribution to glasses if required for VDU work.
Travel season ticket loan.
Car lease scheme.
Surveyor(Hybrid) employer: Guinness Partnership
Contact Detail:
Guinness Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Surveyor(Hybrid)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their mission. This will help you stand out and show that you're genuinely interested in joining their team.
✨Tip Number 3
Practice your interview skills with a friend or in front of a mirror. Focus on articulating your experience and how it aligns with the job requirements. Confidence is key, so the more you practice, the better you'll perform!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Surveyor(Hybrid)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Repairs Surveyor role. Highlight your surveying experience, customer service skills, and any relevant qualifications. We want to see how your background fits with our mission at The Guinness Partnership!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about affordable housing and how your skills can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Your Technical Skills: Don’t forget to mention your IT skills and knowledge of property management systems. We’re looking for someone who can hit the ground running, so let us know how you can use tech to improve our services.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at The Guinness Partnership!
How to prepare for a job interview at Guinness Partnership
✨Know Your Stuff
Make sure you brush up on your knowledge of building construction standards and legislation. Familiarise yourself with the Housing Health & Safety Rating System, as well as common issues like damp and mould. Being able to discuss these topics confidently will show that you're the right fit for the Repairs Surveyor role.
✨Show Off Your Customer Service Skills
Since this role involves a lot of interaction with residents, be prepared to demonstrate your excellent customer service skills. Think of examples where you've successfully resolved issues or communicated effectively with clients. This will highlight your ability to maintain high customer satisfaction, which is key for the position.
✨Prepare for Practical Scenarios
Expect to face practical scenarios during the interview. You might be asked how you would diagnose a specific property issue or manage a contractor. Practising these types of questions can help you articulate your thought process and problem-solving skills clearly.
✨Be Ready to Discuss Your Experience
Have specific examples ready that showcase your experience in surveying properties and managing repairs. Highlight any relevant qualifications, such as your Level 4 VRQ Certificate or RICS membership, and how they relate to the job. This will reinforce your suitability for the role and your commitment to continuous professional development.