JOB DESCRIPTION
The Housing & Neighbourhoods team at The Guinness Partnership play a crucial role in safeguarding our communities and delivering our social purpose: providing safe, high-quality homes and essential housing services to our residents.
We have a new opportunity for a Housing & Neighbourhood Officer to join us on a full time permanent basis. This is a field-based role requiring regular travel across your designated area, covering Croydon.
As a visible presence within our neighbourhoods, you will be the face of Guinness, providing an accessible service to both homeowners and tenants. Working in a mobile way, you will spend much of your time out in your patch, meeting residents, building relationships, and resolving issues.
You will collaborate closely with Estate Services and other Guinness teams to deliver quick, efficient solutions that create positive outcomes for our residents.
You will also be able to demonstrate the following essential criteria:
- Excellent customer service skills, with strong communication and relationship-building abilities.
- The capability to plan and manage your workload effectively without high levels of supervision.
- Confidence using mobile technology to work 'on the go'.
- Strong resource and time-management skills, with the ability to prioritise and deliver value for money.
- Experience working in an environment of legislative and organisational change.
- Proven problem-solving and decision-making skills.
- Resilience when handling challenging situations and delivering sustainable outcomes.
- Experience in analysing data and drawing informed conclusions.
Desirable criteria:
- Experience of working in the housing or property sector
If you would like to be part of our team, we would really like to hear from you, create your application today by uploading your CV and cover letter detailing how you meet the essential criteria.
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Benefits
Additional benefits include:
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Housing Officer in Surrey employer: Guinness Partnership
The Guinness Partnership is an exceptional employer, dedicated to creating a supportive and inclusive work environment in Oldham. With a strong focus on employee wellbeing, we offer generous holiday allowances, a competitive pension scheme, and various health plan options, ensuring our team members feel valued and secure. Our commitment to professional growth and community impact makes us a rewarding place to work for those looking to make a difference in the lives of our residents.
