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- Tasks: Join our team to deliver essential repairs and maintenance for safe, warm homes.
- Company: The Guinness Partnership, a leading provider of affordable housing in England.
- Benefits: Competitive salary, generous holiday, pension contributions, and health plans.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: NVQ Level 3 in Joinery or equivalent, with customer service experience.
- Other info: Full-time role with opportunities for career growth and additional perks.
The predicted salary is between 30800 - 40800 £ per year.
ABOUT US
The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our residents' homes are safe and maintained to a high standard.
The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
JOB DESCRIPTION
Our Repairs and Maintenance team play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes are safe, warm, and dry, and where everything works; Places where our residents are proud to live.
About the role
We are looking for a Joiner to join our South West team to support with the delivery of responsive repairs, which will include joinery & carpentry and general multi-skilled work. The successful candidate will have excellent customer service skills and the drive to make things possible. This vacancy will cover Swindon and the surrounding areas. This is a full-time, permanent vacancy, working 39 hours per week. There is a requirement to cover out-of-hours callouts on a rota basis, which offers an additional payment.
We are a customer-focused organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced joiner, but you will also have great customer service skills and a willingness to go the extra mile to get the job done.
The successful candidate will be based near Swindon to ensure timely access to our customer locations. You must have a full UK driving licence, and a basic DBS check is required, which will be paid for by The Guinness Partnership.
Key essential requirements of the role
- You must be able to demonstrate competence within the primary trade and various multi-trade skills and experience in basic plumbing, tiling, plastering, mould washes/treatment and flooring coverings.
- Experience of working in a customer-focused environment and ideally within the social housing sector, where you have delivered a great service.
- Proven ability to work methodically, achieve targets, follow agreed procedures and accurately record information.
- Ability to work with minimal supervision, demonstrating organisational and time management skills.
- Ability to carry out physical tasks and apply products that remove and treat damp and mould, in accordance with Health and Safety guidelines.
- Ability to operate safely, considering any environmental circumstances and possible risks.
Essential Qualifications:
NVQ Level 3 (City & Guilds) Trade Qualification or equivalent recognised competency in the primary trade.
Guinness Property has an outstanding benefits package to reward hard work and commitment to our values, which includes:
- Competitive salary of £36,838
- Hours of work are Monday to Friday, 8:00 am - 4:30 pm on Monday - Thursday & 8:00 am - 3:30 pm on Friday
- 27 Days Holiday + Bank Holidays + option to buy Extra Holidays + Allowance increases with length of service
- Company vehicle and fuel card for business use
- Competitive Out-of-hours callout payment
- Healthcare Cashback Plan
- Pension Contributions - up to 9% matching contributions
- 3 x Life Assurance
- Employee Assistance Programme, which includes access to face-to-face counselling, a stress helpline and tax, fitness and childcare advice.
- A benefit scheme which pulls together a range of special offers and great deals. You can make savings on everyday shopping, fashion, electronics, travel, leisure and days out.
If you are interested in joining us and would like to apply for this position, please review the role profile to view all the key responsibilities and submit a copy of your CV.
Multi-Skilled Joiner in Stoke-on-Trent employer: Guinness Partnership
Contact Detail:
Guinness Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-Skilled Joiner in Stoke-on-Trent
✨Tip Number 1
Get to know the company! Research The Guinness Partnership and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your skills as a joiner and your customer service experience align with what The Guinness Partnership is looking for. Practice your answers so you can impress them with your confidence.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows good manners and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Multi-Skilled Joiner in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the job description. Highlight your joinery and multi-trade skills, as well as any customer service experience you've got. We want to see how you can contribute to our mission!
Show Off Your Experience: When writing your application, don’t just list your qualifications. Share specific examples of your work in the social housing sector or similar environments. We love seeing how you've made a difference in previous roles!
Be Personable: Remember, we’re a customer-focused organisation! Use your application to showcase your excellent customer service skills. Let us know how you go the extra mile for residents and ensure their homes are safe and comfortable.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team at The Guinness Partnership!
How to prepare for a job interview at Guinness Partnership
✨Know Your Trade Inside Out
Make sure you brush up on your joinery and multi-trade skills before the interview. Be ready to discuss specific techniques you've used in past jobs, especially in carpentry, plumbing, and tiling. The more examples you can provide, the better!
✨Show Off Your Customer Service Skills
Since this role is all about providing great service, think of examples where you've gone the extra mile for a customer. Prepare to share stories that highlight your communication skills and ability to handle difficult situations with ease.
✨Demonstrate Your Problem-Solving Ability
The Guinness Partnership values a proactive approach. Think of times when you've faced challenges on the job and how you resolved them. Be ready to explain your thought process and the steps you took to ensure everything was safe and up to standard.
✨Be Ready for Practical Questions
Expect some technical questions or even practical tests during the interview. Brush up on health and safety guidelines related to your trade, and be prepared to discuss how you would handle specific repair scenarios. Showing that you can think on your feet will impress the interviewers!