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- Tasks: Join our team to deliver responsive repairs and ensure homes are safe and well-maintained.
- Company: The Guinness Partnership provides affordable housing and services for nearly 160,000 residents across England.
- Benefits: Enjoy a competitive salary, generous holiday, healthcare cashback, and a great pension scheme.
- Why this job: Make a real impact in your community while working in a supportive, customer-focused environment.
- Qualifications: Experience as a Skilled Labourer, excellent customer service skills, and a full UK driving licence required.
- Other info: This is a full-time, permanent role covering the Essex area with a commitment to equality and diversity.
The predicted salary is between 22800 - 28800 £ per year.
ABOUT US
The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our residents\’ homes are safe and maintained to a high standard.
The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
JOB DESCRIPTION
Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes are safe, warm, and dry, and where everything works; Places where our residents are proud to live.
About the role
We are looking for a Skilled Labourer to join our Guinness Property team to support with the delivery of responsive repairs. The successful candidate will have excellent customer service skills and the drive to make things possible. This vacancy will be covering the Essex area. This is a full time, permanent vacancy, working 39 hours per week.
We are a customer focused organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Skilled Labourer, but you will also have great customer service skills and a willingness to go the extra mile to get the job done.
The successful candidate will live near Chelmsford or surrounding area to be able to reach our customer locations in a timely manner. You must have a full UK driving licence and there is a requirement for a basic DBS check which will be paid for by The Guinness Partnership.
Key essential requirements of the role
- Deal with damp and mould treatments in occupied properties.
- Property and garden clearance.
- Basic ground maintenance.
- Assisting other members of the trades team as required.
- Work in a customer-focused environment within agreed performance targets.
- Work methodically, follow agreed procedures and accurately record data and information.
- Ability to carry out physical tasks and lift weights in accordance with Health and Safety guidelines.
- Demonstrate the Guinness Behaviours.
Guinness Property have an outstanding benefits package to reward hard work and commitment to our values, this includes:
- Competitive salary of £28,815*.
- Hours of work are Monday to Friday 8:00am – 4:30pm on Monday – Thursday & 8:00am – 3:30pm on Friday.
- 27 Days Holiday + Bank Holidays + option to buy Extra Holidays + Allowance increases with length of service.
- Healthcare Cashback Plan.
- Pension Contributions – up to 9% matching contributions.
- 3 x Life Assurance.
- Employee Assistance Programme which includes access to face-to-face counselling, a stress helpline and tax, fitness and childcare advice.
- A benefit scheme which pulls together a range of special offers and great deals. You can make savings on everyday shopping, fashion, electronics, travel, leisure and days out.
If you are interested in joining us and would like to apply for this position, please review the role profile to view all the key responsibilities and submit a copy of your CV.
*The advertised salary includes a Market Supplement of £1500
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Benefits
• Holidays We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days).
• Competitive Pension Scheme We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions.
• Benefits Portal We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping.
• Performance Pay Annual Performance Score bonus subject to eligibility
• Life Assurance For peace of mind Guinness provides three times salary life cover in the event of your death
• Health Plan Options There are a couple of health care schemes available depending on the post grade
• VDU/DSE Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work
• Access to the Finance wellbeing portal
• Professional subscription annual payment
• Travel season ticket loan
• Car lease scheme
Skilled Labourer in Colchester employer: Guinness Partnership
Contact Detail:
Guinness Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Skilled Labourer in Colchester
✨Tip Number 1
Familiarise yourself with the specific services offered by The Guinness Partnership, especially their approach to responsive repairs. Understanding their customer service ethos will help you demonstrate your alignment with their values during any discussions.
✨Tip Number 2
Highlight your experience with damp and mould treatments, as well as property and garden clearance. Be prepared to discuss specific examples of how you've successfully handled similar tasks in the past, showcasing your practical skills.
✨Tip Number 3
Since this role requires a full UK driving licence, ensure you mention your driving experience and reliability. Being able to reach customer locations promptly is crucial, so emphasise your familiarity with the Essex area.
✨Tip Number 4
Demonstrate your commitment to health and safety practices. Be ready to discuss how you follow guidelines and procedures in your work, as this is essential for maintaining a safe environment for both yourself and the residents.
We think you need these skills to ace Skilled Labourer in Colchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Skilled Labourer. Emphasise your customer service skills and any specific tasks you've performed that align with the job description, such as dealing with damp treatments or property clearance.
Write a Strong Cover Letter: Craft a cover letter that showcases your passion for the role and the company. Mention why you want to work for The Guinness Partnership and how your values align with theirs, particularly in providing great homes and services.
Highlight Relevant Skills: In your application, clearly outline your skills that are essential for the role, such as physical stamina, ability to follow health and safety guidelines, and experience working in a customer-focused environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Guinness Partnership
✨Showcase Your Customer Service Skills
As a Skilled Labourer, you'll be working in a customer-focused environment. Be prepared to discuss your previous experiences where you provided excellent customer service and how you handled challenging situations.
✨Demonstrate Your Technical Knowledge
Familiarise yourself with the specific tasks mentioned in the job description, such as damp and mould treatments and basic ground maintenance. Be ready to explain your experience with these tasks and any relevant techniques or tools you’ve used.
✨Highlight Your Teamwork Abilities
The role involves assisting other members of the trades team, so it's important to demonstrate your ability to work well in a team. Share examples of how you've collaborated with others in past roles to achieve common goals.
✨Prepare for Health and Safety Questions
Since the job requires physical tasks and adherence to Health and Safety guidelines, be prepared to discuss your understanding of safety protocols and any training you've received. This shows that you take safety seriously and are aware of best practices.
