Service Manager - Repairs

Service Manager - Repairs

Crewe Full-Time 40000 £ / year No home office possible
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At a Glance

  • Tasks: Manage repairs services and ensure high-quality support for residents.
  • Company: Leading provider of affordable housing in England with a strong community focus.
  • Benefits: Competitive salary, great work-life balance, and opportunities for personal growth.
  • Why this job: Make a real difference in people's lives by improving their homes and communities.
  • Qualifications: Experience in service management and a passion for customer care.
  • Other info: Join a supportive team dedicated to delivering excellent housing services.

ABOUT US

The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our click apply for full job details

Service Manager - Repairs employer: Guinness Partnership

The Guinness Partnership is an exceptional employer, dedicated to fostering a supportive and inclusive work culture that prioritises employee well-being and professional growth. As a Service Manager - Repairs, you will benefit from comprehensive training opportunities and a commitment to delivering outstanding service to our residents, all while working in a dynamic environment that values collaboration and innovation.
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Contact Detail:

Guinness Partnership Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager - Repairs

✨Tip Number 1

Network like a pro! Reach out to people in the housing sector, especially those who work at The Guinness Partnership. A friendly chat can open doors and give you insights that might just land you that Service Manager role.

✨Tip Number 2

Prepare for the interview by researching common questions for service management roles. We recommend practising your answers with a friend or in front of the mirror. Confidence is key, and knowing your stuff will help you shine!

✨Tip Number 3

Showcase your passion for community service! When you get the chance to speak about your experiences, highlight how you've positively impacted residents or communities in previous roles. It’s all about aligning with their vision!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of The Guinness Partnership team.

We think you need these skills to ace Service Manager - Repairs

Customer Service Skills
Team Management
Communication Skills
Problem-Solving Skills
Project Management
Attention to Detail
Adaptability
Conflict Resolution
Time Management
Technical Knowledge of Repairs
Budget Management
Health and Safety Compliance

Some tips for your application 🫡

Know Your Stuff: Before you start writing, make sure you understand the role of Service Manager - Repairs. Familiarise yourself with what we do at The Guinness Partnership and how your skills can contribute to our vision of delivering great service.

Tailor Your Application: Don’t just send a generic application! We want to see how your experience aligns with the specific requirements of the job. Highlight relevant achievements and skills that show you’re the perfect fit for us.

Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point while showcasing your personality.

Check Your Spelling and Grammar: Nothing puts us off more than a bunch of typos! Take the time to proofread your application before hitting send. A polished application shows attention to detail and professionalism, which is key in our line of work.

How to prepare for a job interview at Guinness Partnership

✨Know Your Stuff

Before the interview, make sure you understand The Guinness Partnership's mission and values. Familiarise yourself with their approach to affordable housing and how they serve their residents. This will help you align your answers with their goals and show that you're genuinely interested in the role.

✨Showcase Your Experience

As a Service Manager - Repairs, you'll need to demonstrate your experience in managing repairs and maintenance services. Prepare specific examples from your past roles where you've successfully led teams, resolved issues, or improved service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Ask Insightful Questions

Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.

✨Be Personable and Professional

While it's important to be professional, don't forget to let your personality shine through. The Guinness Partnership values great people, so being personable can set you apart. Smile, maintain eye contact, and engage with your interviewers to create a positive impression.

Service Manager - Repairs
Guinness Partnership
Location: Crewe

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