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- Tasks: Manage training events and support L&D administration tasks.
- Company: Join The Guinness Partnership, a leading affordable housing provider in England.
- Benefits: Enjoy hybrid working, generous holiday, and a competitive pension scheme.
- Why this job: Be part of a supportive team making a real impact on residents' lives.
- Qualifications: Customer service experience and strong administrative skills are essential.
- Other info: Flexible hours with the opportunity to work remotely.
The predicted salary is between 28800 - 43200 £ per year.
ABOUT US
The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for around 140,000 residents nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our residents homes are safe and maintained to a high standard.
The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
JOB DESCRIPTION
About the role
Reporting to the Learning & Development Operations Manager, you will be responsible for delivering L&D administration services in line with agreed policies and procedures. You will create and manage the booking of training events, ensuring regulatory requirements and financial regulations are adhered to.
Working within our Learn System, you will ensure that our course content and communications are clear, up-to-date and accessible and all records and data sets are maintained. You will assist our customers with their learning needs, ensuring they receive a consistent experience in line with our Great Service standards.
In addition, you will support the wider L&D and HR teams as required, supporting business as usual tasks, raising purchase orders, and providing additional resources for the teams in response to service level peaks and business change projects.
What were looking for:
- Experience of working within a customer service environment.
- Broad range of administrative experience.
- Effective time management skills to prioritise tasks and work to deadlines.
- Excellent attention to detail, maintaining accurate records and reports.
- Good oral and written communications.
- Good knowledge of Microsoft Office, including Word, Excel and PowerPoint.
Interview process: Interviews will take place in the Oldham office, from Monday 11th August 2025.
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Benefits
- Holidays:We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days).
- Competitive Pension Scheme:We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions.
- Benefits Portal:We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping.
- Performance Pay:Annual Performance Score bonus subject to eligibility
- Life Assurance:For peace of mind Guinness provides three times salary life cover in the event of your death
- Health Plan Options:There are a couple of health care schemes available depending on the post grade
- VDU/DSE:Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work
Additional benefits include:
- Access to the Finance wellbeing portal
- Professional subscription annual payment
- Travel season ticket loan
- Car lease scheme
Senior Learning & Development Administrator in Oldham employer: Guinness Partnership
Contact Detail:
Guinness Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Learning & Development Administrator in Oldham
✨Tip Number 1
Familiarise yourself with the Learning & Development sector, especially within housing services. Understanding the specific challenges and needs of this field will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your customer service experience by preparing examples of how you've effectively managed client needs in previous roles. This will show that you can provide a consistent experience in line with their Great Service standards.
✨Tip Number 3
Brush up on your Microsoft Office skills, particularly Excel and PowerPoint. Being able to showcase your proficiency in these tools during the interview can set you apart from other candidates.
✨Tip Number 4
Prepare questions about the hybrid working model and how it integrates with the L&D team’s operations. This shows your interest in the role and helps you understand how you can contribute effectively.
We think you need these skills to ace Senior Learning & Development Administrator in Oldham
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements for the Senior Learning & Development Administrator position. Tailor your application to highlight relevant experience in customer service and administration.
Highlight Relevant Experience: In your CV and cover letter, emphasise your administrative experience and any specific examples of effective time management and attention to detail. Mention your familiarity with Microsoft Office tools, especially Word, Excel, and PowerPoint.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for learning and development. Explain how your skills align with the company's values and how you can contribute to delivering excellent service to their customers.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Guinness Partnership
✨Research the Company
Before your interview, take some time to learn about The Guinness Partnership. Understand their mission, values, and the services they provide. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Highlight Relevant Experience
Make sure to emphasise your experience in customer service and administration. Prepare specific examples of how you've successfully managed tasks, prioritised effectively, and maintained accurate records in previous roles.
✨Demonstrate Communication Skills
Since good oral and written communication is essential for this role, practice articulating your thoughts clearly. You might be asked to explain complex information, so be ready to showcase your ability to communicate effectively.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team, the role, or the company's future plans. This shows your enthusiasm and helps you determine if it's the right fit for you.
