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- Tasks: Coordinate planned works, manage HHSRS cases, and keep residents informed.
- Company: Join a customer-focused organisation with a commitment to safety and quality.
- Benefits: Competitive salary, generous holiday, healthcare cashback, and pension contributions.
- Why this job: Make a real difference in residents' lives while enjoying flexible working arrangements.
- Qualifications: Customer service experience, strong organisational skills, and proficiency in Microsoft Office.
- Other info: Dynamic role with opportunities for professional growth and a supportive team environment.
The predicted salary is between 22700 - 28000 £ per year.
We are looking for a Planned Works Co-ordinator to join our team in Oldham on a full-time permanent basis, to manage HHSRS cases efficiently, keeping residents informed and meeting legal and safety standards. We recognise that flexibility is essential for this role, so we are able to offer a hybrid working arrangement consisting of three office-based days and two days of remote work.
About the role
We are a customer-focused organisation, so we know that how we do things is just as important as what we do. You will not only have great customer service skills, but you will also be highly organised with excellent time management skills.
Key essential requirements of the role:
- Experience of working in a customer-focused environment.
- Experience of working within agreed performance targets.
- Proven ability to work methodically, follow agreed procedures, and accurately record data and information.
- Ability to work in a fast-paced environment and under pressure.
- Experience of working with databases and Customer Relationship Management (CRM) System.
- Experience of using Microsoft Office, including Word and Excel.
- Educated to NVQ II or equivalent GCSEs.
- Experience of scheduling work.
- Experience of working with sub-contractors.
- Excellent organisational and time management skills.
Desirable requirements:
- Experience of scheduling work.
- Experience of working with sub-contractors.
- Excellent organisational and time management skills.
- Knowledge of managing HHSRS (Housing Health and Safety Rating Systems) cases.
Guinness Property have an outstanding benefits package to reward hard work and commitment to our values, this includes:
- Competitive salary of £27,315 per year.
- Hours of work are Monday to Friday 8:00am - 5:00pm on Monday - Thursday & 8:00am - 4:00pm on Friday.
- 27 Days Holiday + Bank Holidays + option to buy Extra Holidays + Allowance increases with length of service.
- Healthcare Cashback Plan.
- Pension Contributions - up to 9% matching contributions.
- 3 x Life Assurance.
- Employee Assistance Programme, which includes access to face-to-face counselling, a stress helpline and tax, fitness, and childcare advice.
- A benefit scheme which pulls together a range of special offers and great deals.
If you are interested in joining us and would like to apply for this position, please review the role profile to view all the key responsibilities and submit a copy of your CV.
Planned Works Coordinator in Oldham employer: Guinness Partnership
Contact Detail:
Guinness Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planned Works Coordinator in Oldham
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you’ll feel when it’s your turn.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Planned Works Coordinator in Oldham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Planned Works Coordinator role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Showcase Your Organisation Skills: Since this role requires excellent organisational and time management skills, be sure to include examples of how you've successfully managed tasks or projects in the past. We love seeing how you keep things running smoothly!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially in a fast-paced environment like ours.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Guinness Partnership
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Planned Works Coordinator. Familiarise yourself with HHSRS cases and how they impact residents. This will show that you're not just interested in the role but also knowledgeable about it.
✨Show Off Your Customer Service Skills
Since this role is customer-focused, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to meet a customer's needs or resolve an issue.
✨Demonstrate Your Organisational Skills
Prepare to discuss your time management and organisational strategies. You might want to mention tools or methods you use to keep track of tasks, especially when working under pressure or with tight deadlines.
✨Get Comfortable with Tech
As you'll be working with databases and CRM systems, brush up on your technical skills. Be ready to talk about your experience with Microsoft Office, particularly Excel and Word, and any relevant software you've used in previous roles.
