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- Tasks: Join our team to deliver essential repairs and maintenance for safe, warm homes.
- Company: The Guinness Partnership provides affordable housing and services for 140,000 residents across England.
- Benefits: Enjoy 25-27 days holiday, a competitive pension scheme, and lifestyle benefits for shopping savings.
- Why this job: Be part of a customer-focused team making a real difference in people's lives.
- Qualifications: Must be a qualified Joiner with multi-trade skills and excellent customer service abilities.
- Other info: Position requires a basic DBS check, paid for by The Guinness Partnership.
The predicted salary is between 30000 - 42000 £ per year.
ABOUT US
The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for around 140,000 residents nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our residents homes are safe and maintained to a high standard.
The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
JOB DESCRIPTION
Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes are safe, warm, dry, and where everything works; Places where our residents are proud to live.
We are looking to hire a Multi Skilled Joiner within our Responsive Repairs team in Derbyshire, Nottingham and the surrounding areas, on a full-time permanent basis. You must be a qualified Joiner and show a level of competence in other trades. You must live within twenty miles of Derbyshire or Nottingham to be able to reach all the locations in a timely manner.
What we are looking for
We are a customer-focused organisation, so we know that how we do things is just as important as what we do. You will not only be a fully qualified and experienced Joiner, but you will also have great customer service skills and a willingness to go the extra mile to provide a high-quality service in compliance with relevant procedures and legislation.
Essential Skills/Experience:
- Demonstrable competence within the required primary trade.
- Various multi-trade skills and experience, sufficient to enable the completion of repairs at the first visit (first time fix).
- Experience of working in a customer-focused environment within agreed performance targets.
- Proven ability to work methodically, follow agreed procedures, and accurately record data and information.
- Ability to work with minimal supervision and demonstrate organisational and time management skills.
- Ability to make decisions and solve problems, seeking any advice required.
- Ability to carry out physical tasks and lift weights in accordance with Health and Safety guidelines.
- Ability to operate safely, having considered any environmental circumstances and possible risks.
- Demonstrate the Guinness Behaviours.
Desirable Skills/Experience:
- Experience of working within the social housing sector.
Essential Qualifications:
- NVQ Level 2 or 3 (City & Guilds) Trade Qualification or equivalent recognised competency in the required trade.
This position will require a basic DBS check, which will be paid for by The Guinness Partnership.
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Benefits
- Holidays:We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days).
- Competitive Pension Scheme:We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions.
- Benefits Portal:We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping.
- Performance Pay:Annual Performance Score bonus subject to eligibility
- Life Assurance:For peace of mind Guinness provides three times salary life cover in the event of your death
- Health Plan Options:There are a couple of health care schemes available depending on the post grade
- VDU/DSE:Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work
Additional benefits include:
- Access to the Finance wellbeing portal
- Professional subscription annual payment
- Travel season ticket loan
- Car lease scheme
Multi-Skilled Technician in Derby employer: Guinness Partnership
Contact Detail:
Guinness Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-Skilled Technician in Derby
✨Tip Number 1
Familiarise yourself with The Guinness Partnership's values and behaviours. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs, especially around customer service and community focus.
✨Tip Number 2
Highlight your multi-trade skills during conversations. Be prepared to discuss specific examples of how you've successfully completed repairs on the first visit, as this is a key requirement for the role.
✨Tip Number 3
Network with current or former employees of The Guinness Partnership. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Be ready to discuss your problem-solving abilities. Prepare examples of past challenges you've faced in a customer-focused environment and how you resolved them, as this will showcase your competence and decision-making skills.
We think you need these skills to ace Multi-Skilled Technician in Derby
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Multi-Skilled Technician. Review the job description carefully and note the essential skills and qualifications required.
Tailor Your CV: Customise your CV to highlight your experience as a Joiner and any other relevant multi-trade skills. Emphasise your customer service abilities and any previous work in a similar environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've demonstrated the required skills and behaviours in past positions.
Highlight Relevant Qualifications: Ensure you clearly list your NVQ Level 2 or 3 (City & Guilds) Trade Qualification or equivalent. If you have any additional certifications or training relevant to the role, be sure to include those as well.
How to prepare for a job interview at Guinness Partnership
✨Showcase Your Multi-Skilled Abilities
As a Multi-Skilled Technician, it's crucial to highlight your proficiency in various trades. Be prepared to discuss specific examples of how you've successfully completed repairs across different areas, demonstrating your versatility and competence.
✨Emphasise Customer Service Skills
Since the role is customer-focused, make sure to share experiences where you went above and beyond for clients. Discuss how you handled difficult situations or complaints, showcasing your ability to maintain a positive relationship with residents.
✨Demonstrate Problem-Solving Skills
Prepare to talk about instances where you've encountered challenges on the job. Explain your thought process in resolving these issues, highlighting your decision-making abilities and how you ensure safety and compliance with regulations.
✨Know the Company Values
Familiarise yourself with The Guinness Partnership's mission and values. During the interview, align your answers with their commitment to providing great homes and services, showing that you share their vision and are a good cultural fit.
