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- Tasks: Join our Complex Repairs team as a Multi-Skilled Technician, tackling damp, mould, and plastering tasks.
- Company: The Guinness Partnership provides affordable housing and maintenance services for 140,000 customers across England.
- Benefits: Enjoy a competitive salary, generous holiday allowance, and a comprehensive benefits package including healthcare and pension contributions.
- Why this job: Make a real difference in people's lives while working in a supportive, customer-focused environment.
- Qualifications: You need NVQ Level 3 in your trade and experience in customer service, ideally in social housing.
- Other info: Full UK driving licence required; out-of-hours callout on a rota basis with additional pay.
The predicted salary is between 30000 - 40000 £ per year.
The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our customers' homes are safe and maintained to a high standard.
Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes are safe, warm, and dry, and where everything works; places where our residents are proud to live.
About the role: We are looking for a Multi-Skilled Technician to join our Complex Repairs team to support with the delivery of complex repairs which will include damp and mould work, general plastering, and general multi-skilled work. The successful candidate will have excellent customer service skills and the drive to make things possible. This vacancy will be covering Milton Keynes and the surrounding areas. This is a full-time, permanent vacancy, working 39 hours per week, and there is a requirement to cover out of hours callout on a rota basis which is paid at £525 per week.
Key essential requirements of the role:
- You must be able to demonstrate competence within the primary trade and various multi-trade skills and experience in basic plumbing, tiling, plastering, mould washes/treatment, and flooring coverings.
- Experience of working in a customer-focused environment and ideally within the social housing sector, where you have delivered a great service.
- Proven ability to work methodically, achieve targets, follow agreed procedures, and accurately record information.
- Ability to work with minimal supervision, demonstrating organisational and time management skills.
- Ability to carry out physical tasks and apply products that remove and treat damp and mould, in accordance with Health and Safety guidelines.
- Ability to operate safely, considering any environmental circumstances and possible risks.
Essential Qualifications:
- NVQ Level 3 (City & Guilds) Trade Qualification or equivalent recognised competency in the primary trade.
Guinness Property have an outstanding benefits package to reward hard work and commitment to our values, this includes:
- Competitive salary of £38,838
- Hours of work are Monday to Friday 8:00am - 4:30pm on Monday - Thursday & 8:00am - 3:30pm on Friday
- 27 Days Holiday + Bank Holidays + option to buy Extra Holidays + Allowance increases with length of service
- Company vehicle and fuel card for business use
- Out of hours call out rota at £525 per week on call
- Healthcare Cashback Plan
- Pension Contributions - up to 9% matching contributions
- 3 x Life Assurance
- Employee Assistance Programme which includes access to face-to-face counselling, a stress helpline and tax, fitness and childcare advice.
- A benefit scheme which pulls together a range of special offers and great deals.
If you are interested in joining us and would like to apply for this position, please review the role profile to view all the key responsibilities and submit a copy of your CV.
Benefits:
- We offer 25-27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days.
- Competitive Pension Scheme: We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%.
- Benefits Portal: We have a lifestyle benefits scheme, pulling together a range of special offers and great deals.
- Performance Pay: Annual Performance Score bonus subject to eligibility.
- Life Assurance: For peace of mind Guinness provides three times salary life cover in the event of your death.
- Health Plan Options: There are a couple of health care schemes available depending on the post grade.
- Additional benefits include: Access to the Finance wellbeing portal, Professional subscription annual payment, Travel season ticket loan, Car lease scheme.
Multi-Skilled Plasterer employer: Guinness Partnership
Contact Detail:
Guinness Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-Skilled Plasterer
✨Tip Number 1
Familiarise yourself with the specific requirements of the role, especially the skills related to damp and mould treatment. Being able to discuss your experience in these areas during the interview will show that you understand the job's demands.
✨Tip Number 2
Highlight your customer service skills in conversations or interviews. Since this role is customer-focused, sharing examples of how you've gone the extra mile for clients can set you apart from other candidates.
✨Tip Number 3
Make sure you know the Milton Keynes area well, as you'll need to reach customer locations quickly. Mentioning your familiarity with the area can demonstrate your readiness for the role.
✨Tip Number 4
Prepare to discuss your ability to work independently and manage your time effectively. The role requires minimal supervision, so showcasing your organisational skills will be crucial during the interview.
We think you need these skills to ace Multi-Skilled Plasterer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Multi-Skilled Technician. Focus on relevant skills such as plastering, plumbing, and customer service. Use specific examples to demonstrate your competence in these areas.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for the role and the company. Mention your understanding of The Guinness Partnership's commitment to providing great homes and services, and how your skills align with their mission.
Highlight Relevant Qualifications: Clearly state your NVQ Level 3 (City & Guilds) Trade Qualification or any equivalent recognised competency. This is essential for the role, so make it prominent in your application.
Showcase Customer Service Skills: Since this role requires excellent customer service skills, provide examples from your previous work where you went the extra mile for customers. This will demonstrate your suitability for a customer-focused organisation like The Guinness Partnership.
How to prepare for a job interview at Guinness Partnership
✨Showcase Your Skills
Make sure to highlight your experience in plastering, plumbing, and other multi-skilled trades. Be prepared to discuss specific projects you've worked on and the techniques you used, as this will demonstrate your competence in the primary trade.
✨Emphasise Customer Service
Since the role requires excellent customer service skills, think of examples where you've gone the extra mile for a customer. Share stories that illustrate your ability to communicate effectively and resolve issues, as this aligns with the company's focus on customer satisfaction.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss how you've approached complex repairs or challenges in previous roles. The interviewers will be looking for your ability to work methodically and achieve targets, so provide examples of how you've successfully navigated difficult situations.
✨Know the Company
Research The Guinness Partnership and understand their mission and values. Being able to articulate why you want to work for them and how you align with their commitment to providing great homes and services will show your genuine interest in the position.