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- Tasks: Join our team as a Multi-Skilled Joiner, handling repairs and maintenance across Richmond and Hounslow.
- Company: The Guinness Partnership provides affordable housing and services for 140,000 residents in England.
- Benefits: Enjoy a competitive salary, 27 days holiday, company vehicle, and a fantastic benefits package.
- Why this job: Make a real impact by ensuring homes are safe and comfortable for residents while developing your skills.
- Qualifications: NVQ Level 3 in a trade and experience in customer-focused environments are essential.
- Other info: Full UK driving licence required; out of hours callout on a rota basis with extra pay.
The predicted salary is between 42000 - 42000 £ per year.
ABOUT US
The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for around 140,000 residents nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our residents homes are safe and maintained to a high standard.
The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
JOB DESCRIPTION
Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes are safe, warm, and dry, and where everything works; Places where our residents are proud to live.
About the role
We are looking for a Multi-Skilled Joiner to join our London team to support with the delivery of responsive repairs which will include plumbing and general multi-skilled work. The successful candidate will have excellent customer service skills and the drive to make things possible. This vacancy will be covering Richmond, Hounslow and the surrounding areas.
This is a full time, permanent vacancy, working 39 hours per week, and there is a requirement to cover out of hours callout on a rota basis which offers an additional payment.
We are a customer focused organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Plumber, but you will also have great customer service skills, a willingness to go the extra mile to get the job done.
The successful candidate will live near Richmond/Hounslow to be able to reach our customer locations in a timely manner. You must have a full UK driving licence and there is a requirement for a basic DBS check which will be paid for by The Guinness Partnership.
Key essential requirements of the role
- You must be able to demonstrable competence within the primary trade and various multi-trade skills and experience in basic plumbing, tiling, plastering, mould washes/treatment and flooring coverings.
- Experience of working in a customer focused environment and ideally within the social housing sector, where you have delivered a great service
- Proven ability to work methodically, achieve targets, follow agreed procedures and accurately record information.
- Ability to work with minimal supervision, demonstrating organisational and time management skills.
- Ability to carry out physical tasks and apply products that remove and treat damp and mould, in accordance with Health and Safety guidelines.
- Ability to operate safely, considering any environmental circumstances and possible risks.
Essential Qualifications:
- NVQ Level 3 (City & Guilds) Trade Qualification or equivalent recognised competency in the primary trade.
Guinness Property have an outstanding benefits package to reward hard work and commitment to our values, this includes:
- Competitive salary of £42,838
- Hours of work are Monday to Friday 8:00am – 4:30pm on Monday – Thursday & 8:00am – 3:30pm on Friday
- 27 Days Holiday + Bank Holidays + option to buy Extra Holidays + Allowance increases with length of service
- Company vehicle and fuel card for business use
- Out of hours call out rota
- Healthcare Cashback Plan
- Pension Contributions – up to 9% matching contributions
- 3 x Life Assurance
- Employee Assistance Programme which includes access to face-to-face counselling, a stress helpline and tax, fitness and childcare advice.
- A benefit scheme which pulls together a range of special offers and great deals. You can make savings on everyday shopping, fashion, electronics, travel, leisure and days out.
If you are interested in joining us and would like to apply for this position, please review the role profile to view all the key responsibilities and submit a copy of your CV.
* The advertised salary includes a Local Job Supplement of £4000 and a Market Supplement of £2000
REEDTGP
Multi-Skilled Joiner in Hayes employer: Guinness Partnership
Contact Detail:
Guinness Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-Skilled Joiner in Hayes
✨Tip Number 1
Familiarise yourself with The Guinness Partnership's values and mission. Understanding their commitment to providing great homes and services will help you align your responses during interviews, showcasing how your skills and experience can contribute to their goals.
✨Tip Number 2
Highlight your customer service experience in previous roles. Since this position requires excellent customer interaction, be prepared to share specific examples of how you've gone the extra mile for clients or resolved issues effectively.
✨Tip Number 3
Make sure to demonstrate your multi-skilled capabilities during any practical assessments or discussions. Be ready to discuss your experience in plumbing, tiling, and other relevant trades, as well as how you approach problem-solving in a hands-on environment.
✨Tip Number 4
Since the role requires covering areas like Richmond and Hounslow, emphasise your local knowledge and ability to reach job sites quickly. This can be a significant advantage, showing your reliability and commitment to timely service delivery.
We think you need these skills to ace Multi-Skilled Joiner in Hayes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Multi-Skilled Joiner, particularly in plumbing, tiling, and plastering. Emphasise any previous roles in customer-focused environments, especially within the social housing sector.
Showcase Customer Service Skills: In your application, provide specific examples of how you've delivered excellent customer service in past roles. This is crucial for The Guinness Partnership, as they value customer satisfaction highly.
Highlight Relevant Qualifications: Clearly state your NVQ Level 3 (City & Guilds) Trade Qualification or equivalent. If you have additional certifications related to health and safety or environmental considerations, be sure to include those as well.
Express Your Commitment: Convey your willingness to go the extra mile and your ability to work independently. Mention your organisational skills and how you manage your time effectively to meet targets and follow procedures.
How to prepare for a job interview at Guinness Partnership
✨Showcase Your Multi-Skilled Experience
Make sure to highlight your experience in various trades, especially plumbing, tiling, and plastering. Be prepared to discuss specific projects where you successfully applied these skills, as this will demonstrate your competence and versatility.
✨Emphasise Customer Service Skills
Since the role requires excellent customer service, think of examples where you've gone the extra mile for clients. Share stories that illustrate your ability to communicate effectively and resolve issues, as this aligns with the company's focus on great service.
✨Demonstrate Organisational Skills
Prepare to discuss how you manage your time and tasks efficiently. Provide examples of how you've worked methodically to achieve targets and follow procedures, which is crucial for maintaining high standards in repairs and maintenance.
✨Understand Health and Safety Protocols
Familiarise yourself with health and safety guidelines relevant to the role. Be ready to talk about how you ensure safety while performing physical tasks, as this is essential for both your well-being and that of the residents.
