Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and support Empty Homes inspectors, ensuring productivity and quality of work.
- Company: Join the Guinness Property team, a leader in housing solutions.
- Benefits: Enjoy 25-27 days holiday, competitive pension, and performance bonuses.
- Other info: Work from home with opportunities for career growth and additional perks.
- Why this job: Make a real difference in housing while developing your leadership skills.
- Qualifications: Must have relevant technical qualifications and a full UK driving licence.
The predicted salary is between 36000 - 60000 £ per year.
We have a new opportunity for a Service Manager to join our Guinness Property team covering Empty Homes on a full time, permanent basis in London. Reporting into the Regional Head of Service you will manage and support the Empty Homes inspectors within the region. You will do this by managing the teams productivity and quality of work, ensuring that relevant resources are in place and that Health and Safety regulations are adhered to.
You will also provide a timely response to customer complaints, ensuring high productivity within your team and Key-to-Key times are kept to a minimum. You will not only be able to demonstrate the key criteria, but you'll also have great customer service skills and a willingness to go the extra mile to get the job done. You must also have a full UK driving licence as you will be issued with a company van.
Up to date knowledge of building maintenance, Decent Homes Standards & safety legislation is required. Relevant Technical qualification - trade NVQ level 3 or equivalent. NVQ Level 3 First Line Management. A recognised leadership and management qualification. This position will require a basic DBS check which will be paid for by The Guinness Partnership.
Holidays: We offer 25-27 days holiday a year, plus bank holidays. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days).
Competitive Pension Scheme: We will help you save for your retirement through our workplace pension scheme. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions.
You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping.
Performance Pay: Annual Performance Score bonus subject to eligibility.
Life Assurance: For peace of mind Guinness provides three times salary life cover in the event of your death.
Health Plan Options: There are a couple of health care schemes available depending on the post grade.
VDU/DSE: Free eye test vouchers every 2 years with £55 contribution to glasses if required for VDU work.
Travel season ticket loan
Car lease scheme
Service Coordinator (Home Working) in Hayes employer: Guinness Partnership
Contact Detail:
Guinness Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator (Home Working) in Hayes
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their goals. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice your responses to common interview questions. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experiences clearly and effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression and keep you top of mind for the hiring team. Plus, it shows your enthusiasm for the role.
We think you need these skills to ace Service Coordinator (Home Working) in Hayes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Coordinator role. Highlight your experience in managing teams, customer service skills, and any relevant qualifications. We want to see how you fit into our Guinness Property team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. Don’t forget to mention your willingness to go the extra mile – we love that!
Showcase Relevant Experience: When filling out your application, be sure to showcase any experience you have with building maintenance and health and safety regulations. We’re looking for someone who knows their stuff and can hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Guinness Partnership
✨Know Your Stuff
Make sure you brush up on your knowledge of building maintenance and Decent Homes Standards. Familiarise yourself with the key responsibilities of a Service Coordinator, especially around managing teams and ensuring health and safety regulations are met.
✨Show Off Your Leadership Skills
Prepare examples that showcase your leadership and management experience. Think about times when you've successfully managed a team or resolved conflicts, as this will demonstrate your ability to lead the Empty Homes inspectors effectively.
✨Customer Service is Key
Since great customer service skills are essential for this role, be ready to discuss how you've gone the extra mile for customers in the past. Share specific instances where your actions led to positive outcomes for clients or improved team productivity.
✨Get Ready for Questions
Anticipate questions related to productivity management and handling customer complaints. Prepare thoughtful responses that highlight your problem-solving skills and your approach to maintaining high standards within your team.