ABOUT US
The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
JOB DESCRIPTION
About the Role
Join us at a pivotal moment in our transformation journey. We are looking for an experienced Business Change Specialist to join our Business Readiness team to play a key role in delivering meaningful change across The Guinness Partnership.
As we bring our ambitious 2030 Strategy to life, we are investing in improving our repairs offering through changes to our service delivery model and the rollout of new technologies. We want to improve colleague and resident experiences by modernising our technology landscape and expanding CRM capabilities across resident facing services. We are also working to unlock the potential of digital and AI-enabled ways of working. Our change portfolio is broad, exciting, and central to delivering our strategic ambitions.
In this role, you will work closely with leaders, project teams, and stakeholders across Guinness. You will also lead business readiness and change adoption activities, influence stakeholders, and help operational teams successfully embed, people, process and technology change and realise the full benefits of the change. This is a full-time, permanent role (35 hours per week) based at our Oldham office . We offer a hybrid working model , combining office-based working with the flexibility of working from home.
What we are looking for
We are looking for a highly skilled Business Change Specialist who thrives in delivery-focused environments and has a proven track record of leading change and business readiness activities across complex projects and programmes. You will bring experience of change management methodologies, like Prosci's ADKAR, as well as other best practice. You will have experience supporting both traditional and iterative delivery approaches and be confident designing change initiatives involving people, processes and technology.
Just as important, you will be an exceptional communicator and relationship builder. You will be comfortable engaging with stakeholders at all levels, influencing decisions, challenging constructively, and building the commitment needed embed the change . You will also be able to demonstrate experience of designing and delivering change communication and training approaches, including training delivery, building awareness and desire, and ensuring colleagues and customers have the knowledge and ability to adopt the change.
If you are interested in joining us and would like to apply for this role, please review the role profile to review all of the key responsibilities and to ensure you meet the essential criteria. TGPCVL Benefits Holidays: We offer 25 – 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days.
You will also receive additional holiday in line with your length of service (1 extra day per 5 years' service, capped at 4 days). Competitive Pension Scheme: We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions.
Benefits
Portal: We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping.
Performance Pay: Annual Performance Score bonus subject to eligibility
Life Assurance: For peace of mind Guinness provides three times salary life cover in the event of your death Health Plan Options: There are a couple of health care schemes available depending on the post grade
VDU/DSE: Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work Additional benefits include: Access to the Finance wellbeing portal Professional subscription annual payment Travel season ticket loan Car lease scheme
Business Change Specialist in Failsworth employer: Guinness Partnership
The Guinness Partnership is an exceptional employer, dedicated to creating a supportive and inclusive work environment in Oldham. With a strong focus on employee wellbeing, we offer generous holiday allowances, a competitive pension scheme, and various health plan options, ensuring our team members feel valued and secure. Our commitment to professional growth and community impact makes us a rewarding place to work for those looking to make a difference in the lives of our residents.
