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For Companies At a Glance
- Tasks: Assist in managing properties and providing excellent service to residents.
- Company: The Guinness Partnership, a leading affordable housing provider in England.
- Benefits: Competitive pay, supportive work environment, and opportunities for personal growth.
- Why this job: Make a difference in people's lives while gaining valuable experience in housing services.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Join a team dedicated to creating great homes and communities.
The predicted salary is between 28800 - 43200 £ per year.
Would you like to become part of our Estates Team as an Estate Assistant, helping us deliver an excellent service to our residents? Were seeking a customer-focused team player with experience in grounds maintenance, gardening, and cleaning.
This is a new opportunity join our team on a permanent, full-time basis, covering our sites in Basingstoke and the surrounding areas. In this role, you will deliver a high standard of grounds maintenance, gardening, and cleaning services, ensuring all work is completed in line with agreed standards, specifications, and timescales. Your responsibilities will include cleaning internal communal areas and maintaining external spaces to a high standard.
As the on-site representative of Guinness, you will build and maintain positive working relationships with customers, contractors, and colleagues. You will also support effective estate management by providing access, reporting responsive repairs, and raising concerns such as fly-tipping, graffiti, and safeguarding alerts.
What Were Looking For
You will be able to demonstrate the following essential skills and experience:
- Proven professional experience delivering grounds maintenance across a range of sites and garden types
- Experience and knowledge of lawn care, shrubs, and plant maintenance
- A track record of achieving high levels of customer satisfaction
- Ability to carry out physical tasks in line with Health & Safety requirements
- Ability to work effectively both as part of a team and independently with minimal supervision
- Ability to demonstrate the Guinness Behaviours
- Knowledge of Health & Safety legislation, including COSHH and PPE
- A full UK driving licence
If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the role profile.
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Benefits
- Holidays:We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days).
- Competitive Pension Scheme:We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions.
- Benefits Portal:We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping.
- Performance Pay:Annual Performance Score bonus subject to eligibility
- Life Assurance:For peace of mind Guinness provides three times salary life cover in the event of your death
- Health Plan Options:There are a couple of health care schemes available depending on the post grade
- VDU/DSE:Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work
Additional benefits include:
- Access to the Finance wellbeing portal
- Professional subscription annual payment
- Travel season ticket loan
- Car lease scheme
Estate Assistant employer: Guinness Partnership
Contact Detail:
Guinness Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estate Assistant
✨Tip Number 1
Network like a pro! Reach out to current or former employees of The Guinness Partnership on LinkedIn. A friendly chat can give us insider info and might just help you get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. We want to see how you align with their vision of delivering great service and homes. Show them you’re not just another candidate!
✨Tip Number 3
Practice common interview questions, but don’t forget to prepare some thoughtful questions of your own. This shows us that you’re genuinely interested in the role and the company culture at The Guinness Partnership.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining The Guinness Partnership and being part of our mission to support communities.
We think you need these skills to ace Estate Assistant
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you understand what the Estate Assistant role is all about. Check out the job description and think about how your skills and experiences align with what they're looking for. This will help you tailor your application to show why you're the perfect fit!
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for housing services and how you can contribute to making a difference in residents' lives.
Keep It Clear and Concise: Make sure your application is easy to read. Use clear language and avoid jargon. Stick to the point and keep it concise – we appreciate a well-structured application that gets straight to the heart of your qualifications and enthusiasm for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Guinness Partnership
✨Know the Company Inside Out
Before your interview, make sure you research The Guinness Partnership thoroughly. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of a company that prioritises its residents and communities.
✨Showcase Your Customer Service Skills
As an Estate Assistant, you'll be interacting with residents regularly. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues. This will demonstrate your ability to align with their vision of delivering great service.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the role, team dynamics, or future projects at The Guinness Partnership. This shows that you're not just interested in the job, but also in how you can contribute to their goals.
✨Dress Appropriately and Be Punctual
First impressions matter! Dress smartly and arrive on time for your interview. This reflects your professionalism and respect for the opportunity. Being punctual also gives you a moment to relax and gather your thoughts before the interview begins.