At a Glance
- Tasks: Join our Estates Team to provide top-notch gardening and grounds maintenance services.
- Company: The Guinness Partnership, a leading provider of affordable housing in England.
- Benefits: Generous holiday allowance, competitive pension scheme, and lifestyle benefits portal.
- Other info: Opportunities for career growth and a commitment to equality and diversity.
- Why this job: Make a real difference in residents' lives while working in a supportive team environment.
- Qualifications: Experience in grounds maintenance and excellent customer service skills required.
The predicted salary is between 24000 - 36000 £ per year.
JOB DESCRIPTION The Estates Team play a key role in delivering a great resident experience. They work hard to provide high-quality estate services, covering mainly gardening and grounds maintenance with some cleaning of communal areas. We have an opportunity for an Estate Assistant to join our dedicated team, working across Essex, Chelmsford and Colchester and surrounding areas on a full-time, permanent contract. In this role, you will carry out high-quality gardening, grounds maintenance, and the cleaning of internal communal areas. You will ensure all work meets the agreed standards, helping to keep our outdoor spaces tidy, welcoming and well cared for. As the on-site representative for Guinness, you will build positive relationships with residents, colleagues, and contractors. You will also report responsive repairs, fly-tipping, graffiti, and any safeguarding concerns to help us maintain safe, attractive communities. What we are looking for We are a resident-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant or Ground Maintenance Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate: Proven professional experience of delivering grounds maintenance across a variety of sites and garden types. Experience and knowledge of lawn, shrub and plant care. Proven experience of achieving high levels of customer satisfaction. Ability to carry out physical tasks within Health
Estate Assistant employer: Guinness Partnership
The Guinness Partnership is an exceptional employer, dedicated to creating a supportive and inclusive work environment in Oldham. With a strong focus on employee wellbeing, we offer generous holiday allowances, a competitive pension scheme, and various health plan options, ensuring our team members feel valued and secure. Our commitment to professional growth and community impact makes us a rewarding place to work for those looking to make a difference in the lives of our residents.
StudySmarter Expert Advice🤫
We think this is how you could land Estate Assistant
✨Tip Number 1
Get to know the company! Research The Guinness Partnership and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to housing and estate management. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and grounds maintenance. Think about specific examples from your past experience that demonstrate your skills and how you go the extra mile for residents.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining The Guinness Partnership and contributing to their mission.
We think you need these skills to ace Estate Assistant
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you care about providing great service. Share examples of how you've gone the extra mile for customers in the past – we love to see that enthusiasm!
Highlight Relevant Experience:Make sure to detail your experience in grounds maintenance and gardening. We want to see that you've got the skills to keep our estates looking top-notch, so don’t hold back on showcasing your expertise!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’re the perfect fit for the Estate Assistant role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure it reaches us directly, and you’ll find all the info you need about the role there too!
How to prepare for a job interview at Guinness Partnership
✨Know Your Stuff
Make sure you brush up on your knowledge of grounds maintenance and gardening. Be ready to discuss specific techniques you've used in the past, like lawn care or shrub maintenance. This shows you’re not just experienced but also passionate about what you do.
✨Customer Service is Key
Since this role is all about providing a great resident experience, think of examples where you've gone the extra mile for customers. Prepare to share stories that highlight your customer service skills and how you’ve handled challenging situations.
✨Health & Safety Awareness
Familiarise yourself with Health & Safety legislation, especially COSHH and PPE. Be prepared to discuss how you ensure safety in your work environment. This will demonstrate your commitment to maintaining a safe space for both yourself and residents.
✨Team Player Vibes
This role requires teamwork, so think about times when you’ve successfully collaborated with others. Be ready to talk about how you communicate and build relationships with colleagues and contractors, as well as how you handle working independently.
