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- Tasks: Join our team to deliver essential repairs and maintenance for safe, warm homes.
- Company: The Guinness Partnership, a leading provider of affordable housing in England.
- Benefits: Competitive salary, generous holiday, pension contributions, and health plans.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: NVQ Level 3 in Joinery or equivalent, with customer service experience.
- Other info: Full-time role with opportunities for career growth and additional perks.
The predicted salary is between 30800 - 40800 £ per year.
The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our residents' homes are safe and maintained to a high standard.
Our Repairs and Maintenance team play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes are safe, warm, and dry, and where everything works; Places where our residents are proud to live.
We are looking for a Joiner to join our South West team to support with the delivery of responsive repairs, which will include joinery & carpentry and general multi-skilled work. The successful candidate will have excellent customer service skills and the drive to make things possible. This vacancy will cover Swindon and the surrounding areas. This is a full-time, permanent vacancy, working 39 hours per week. There is a requirement to cover out-of-hours callouts on a rota basis, which offers an additional payment.
We are a customer-focused organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced joiner, but you will also have great customer service skills and a willingness to go the extra mile to get the job done.
The successful candidate will be based near Swindon to ensure timely access to our customer locations. You must have a full UK driving licence, and a basic DBS check is required, which will be paid for by The Guinness Partnership.
Key essential requirements of the role:
- You must be able to demonstrate competence within the primary trade and various multi-trade skills and experience in basic plumbing, tiling, plastering, mould washes/treatment and flooring coverings.
- Experience of working in a customer-focused environment and ideally within the social housing sector, where you have delivered a great service.
- Proven ability to work methodically, achieve targets, follow agreed procedures and accurately record information.
- Ability to work with minimal supervision, demonstrating organisational and time management skills.
- Ability to carry out physical tasks and apply products that remove and treat damp and mould, in accordance with Health and Safety guidelines.
- Ability to operate safely, considering any environmental circumstances and possible risks.
Essential Qualifications:
- NVQ Level 3 (City & Guilds) Trade Qualification or equivalent recognised competency in the primary trade.
Guinness Property has an outstanding benefits package to reward hard work and commitment to our values, which includes:
- Competitive salary of £36,838
- Hours of work are Monday to Friday, 8:00 am - 4:30 pm on Monday - Thursday & 8:00 am - 3:30 pm on Friday
- 27 Days Holiday + Bank Holidays + option to buy Extra Holidays + Allowance increases with length of service
- Company vehicle and fuel card for business use
- Competitive Out-of-hours callout payment
- Healthcare Cashback Plan
- Pension Contributions - up to 9% matching contributions
- 3 x Life Assurance
- Employee Assistance Programme, which includes access to face-to-face counselling, a stress helpline and tax, fitness and childcare advice.
- A benefit scheme which pulls together a range of special offers and great deals.
If you are interested in joining us and would like to apply for this position, please review the role profile to view all the key responsibilities and submit a copy of your CV.
Multi-Skilled Joiner in Derby employer: Guinness Partnership
Contact Detail:
Guinness Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-Skilled Joiner in Derby
✨Tip Number 1
Get to know the company! Research The Guinness Partnership and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to joinery and customer service. Think about examples from your past work that demonstrate your skills and how you’ve gone the extra mile for customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining The Guinness Partnership and ready to contribute to their mission.
We think you need these skills to ace Multi-Skilled Joiner in Derby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the job description. Highlight your joinery and multi-trade skills, as well as any customer service experience you've got. We want to see how you can contribute to our mission!
Show Your Personality: Don’t be afraid to let your personality shine through in your application. We’re looking for someone who not only has the right skills but also fits into our friendly team culture. A bit of enthusiasm goes a long way!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your experience and qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Guinness Partnership
✨Know Your Trade Inside Out
Make sure you brush up on your joinery and multi-trade skills before the interview. Be ready to discuss specific projects you've worked on, especially those that involved carpentry, plumbing, or tiling. This will show that you not only have the qualifications but also practical experience.
✨Show Off Your Customer Service Skills
Since this role is customer-focused, think of examples where you've gone the extra mile for a client. Prepare to share stories that highlight your ability to communicate effectively and resolve issues, as this will demonstrate your fit for the company’s values.
✨Be Ready for Practical Questions
Expect some scenario-based questions that test your problem-solving abilities in real-life situations. For instance, how would you handle a last-minute repair request? Practising these types of questions can help you articulate your thought process clearly.
✨Understand the Company Culture
Familiarise yourself with The Guinness Partnership's mission and values. Being able to relate your personal work ethic to their commitment to providing great homes and services will show that you're not just looking for any job, but that you genuinely want to be part of their team.