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For Companies At a Glance
- Tasks: Assist customers with their accounts and provide exceptional service.
- Company: The Guinness Partnership, a leading affordable housing provider in England.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Why this job: Make a difference in people's lives while working in a supportive environment.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Join a team dedicated to creating great homes and communities.
The predicted salary is between 28800 - 43200 £ per year.
About us
The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any pro…
Customer Accounts Advisor employer: Guinness Partnership
Contact Detail:
Guinness Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Accounts Advisor
✨Tip Number 1
Research the company culture at The Guinness Partnership. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network with current or former employees if you can. They can provide insider tips on what the hiring managers are looking for and might even give you a heads-up about upcoming opportunities.
✨Tip Number 3
Prepare for common interview questions specific to customer service roles. Think about how your past experiences align with the responsibilities of a Customer Accounts Advisor and be ready to share examples.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people, and it shows you’re serious about joining The Guinness Partnership.
We think you need these skills to ace Customer Accounts Advisor
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you understand what the role of a Customer Accounts Advisor involves. Familiarise yourself with our mission and values at The Guinness Partnership so you can align your application with what we stand for.
Tailor Your Application: Don’t just send a generic CV and cover letter! We want to see how your skills and experiences specifically relate to the Customer Accounts Advisor role. Highlight relevant experiences that showcase your ability to provide great service and support to our residents.
Be Yourself: We’re looking for genuine people who are passionate about making a difference. Let your personality shine through in your application. Share your motivations for wanting to work with us and how you can contribute to our vision of being a great place to work.
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It’s straightforward and ensures your application gets to the right place without any hiccups. Plus, you’ll get all the latest updates on your application status!
How to prepare for a job interview at Guinness Partnership
✨Know the Company Inside Out
Before your interview, take some time to research The Guinness Partnership. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Common Questions
Think about the types of questions you might be asked as a Customer Accounts Advisor. Be ready to discuss your experience with customer service, problem-solving skills, and how you handle difficult situations. Practising your answers can help you feel more confident during the interview.
✨Showcase Your People Skills
As this role is all about working with residents and communities, be prepared to demonstrate your interpersonal skills. Share examples from your past experiences where you've successfully built relationships or resolved conflicts. This will highlight your suitability for the position.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, the challenges the company is currently facing, or how success is measured in the role. This shows that you’re engaged and serious about the opportunity.
