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- Tasks: Manage and investigate Anti-Social Behaviour cases while building community relationships.
- Company: The Guinness Partnership focuses on creating safe homes and communities across the South West.
- Benefits: Enjoy 25-27 days holiday, a competitive pension scheme, and lifestyle benefits.
- Why this job: Make a real impact in your community while developing valuable skills and gaining experience.
- Qualifications: GCSE Level 2 or higher, with experience in ASB prevention and housing regulations.
- Other info: A full UK driving licence and DBS check are required for this role.
The predicted salary is between 28800 - 43200 £ per year.
JOB DESCRIPTION
The Safe Neighbourhood Team at The Guinness Partnership work hard to keep homes and communities safe by delivering proactive, preventative plans to tackle Anti-Social Behaviour.
We have a new opportunity for a Community Safety Officer to join our Safe Neighbourhoods and Support Service on a full-time, permanent basis. This field-based role covers the South West region, and the possibility to cover other areas when required.
As a Community Safety Officer, you will manage and investigate Anti-Social Behaviour (ASB) cases in hotspot areas across the region. You will proactively pursue preventative measures, establishing strong working relationships with local police, authorities, and other agencies to deliver prevention projects.
You will collaborate with the ASB and Legal Officers to attend regional courts for initial hearings. You will work with customers on complex ASB cases and provide court representation for lower-level legal work such as injunctions, no access cases, and straightforward possession.
Travel will be a key part of this role, so you will need a full UK driving licence and access to your own car.
Key Responsibilities
- Conduct thorough and effective investigations.
- Adopt a victim-centred approach to keep individuals and communities safe.
- Identify vulnerability early and escalate to our Safeguarding Team.
- Deliver high levels of customer service in line with Guinnesss standards.
- Take ownership of allocated cases in accordance with Guinnesss policies and procedures.
- Attend court hearings for injunctions and NOSPs to achieve positive outcomes.
- Build local partnerships with authorities and external agencies to utilise available tools and powers to address ASB.
- Provide mediation services to reduce ASB between neighbours.
- Identify and support continuous improvements.
- Collaborate with team members to innovate and deliver right-first-time services.
Experience required:
- Experience in delivering targeted ASB prevention projects.
- Experience in the housing or property sector.
- Strong knowledge of regulatory legislation for social housing.
- Good knowledge of relevant legislation and current best practices.
- Excellent attention to detail, maintaining accurate records within agreed service levels and targets.
- Ability to prioritise and meet changing demands.
- Self-motivated with the ability to plan and work effectively with minimal supervision.
- Excellent oral and written communication skills.
- Proficiency in Microsoft Office.
Essential Qualifications:
- Educated to Level 2 (GCSE C+ or 9-4 or equivalent) or higher.
Please note this position will require a DBS check which Guinness will arrange during the onboarding process.
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Benefits
- Holidays:We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days).
- Competitive Pension Scheme:We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions.
- Benefits Portal:We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping.
- Performance Pay:Annual Performance Score bonus subject to eligibility
- Life Assurance:For peace of mind Guinness provides three times salary life cover in the event of your death
- Health Plan Options:There are a couple of health care schemes available depending on the post grade
- VDU/DSE:Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work
Additional benefits include:
- Access to the Finance wellbeing portal
- Professional subscription annual payment
- Travel season ticket loan
- Car lease scheme
Community Safety Officer in Bristol employer: Guinness Partnership
Contact Detail:
Guinness Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Safety Officer in Bristol
✨Tip Number 1
Network with local authorities and community organisations in Bristol. Attend community meetings or events to introduce yourself and learn about ongoing initiatives related to community safety. This will help you build relationships that could be beneficial when applying for the role.
✨Tip Number 2
Familiarise yourself with the specific Anti-Social Behaviour (ASB) issues prevalent in Bristol. Research recent cases or community reports to understand the challenges faced by the Safe Neighbourhood Team. This knowledge will demonstrate your commitment and readiness to tackle these issues.
✨Tip Number 3
Consider volunteering or shadowing professionals in roles related to community safety or ASB prevention. Gaining hands-on experience will not only enhance your understanding but also show your dedication to the field, making you a more attractive candidate.
✨Tip Number 4
Prepare to discuss your approach to building partnerships with local police and agencies during the interview. Think of examples from your past experiences where collaboration led to successful outcomes, as this is crucial for the Community Safety Officer role.
We think you need these skills to ace Community Safety Officer in Bristol
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Community Safety Officer. Tailor your application to highlight relevant experience in managing Anti-Social Behaviour cases and working with local authorities.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in delivering ASB prevention projects or working within the housing sector. Use specific examples to demonstrate your knowledge of regulatory legislation and best practices.
Showcase Communication Skills: Since excellent oral and written communication skills are essential for this role, ensure your application reflects your ability to communicate effectively. Consider including examples of how you've successfully collaborated with teams or external agencies.
Tailor Your Cover Letter: Craft a personalised cover letter that addresses the key responsibilities outlined in the job description. Mention your approach to customer service and how you would adopt a victim-centred approach in your work.
How to prepare for a job interview at Guinness Partnership
✨Know Your ASB Legislation
Familiarise yourself with the relevant legislation surrounding Anti-Social Behaviour. Being able to discuss current laws and best practices will demonstrate your expertise and commitment to the role.
✨Showcase Your Investigative Skills
Prepare examples of past experiences where you successfully managed or investigated ASB cases. Highlight your attention to detail and how you adopted a victim-centred approach in those situations.
✨Emphasise Collaboration
Discuss your experience in building partnerships with local authorities and agencies. Be ready to share specific instances where collaboration led to successful outcomes in your previous roles.
✨Demonstrate Customer Service Excellence
Since delivering high levels of customer service is crucial, prepare to talk about how you've handled complex cases and ensured customer satisfaction in challenging situations.
