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For Companies At a Glance
- Tasks: Join our team to deliver essential plumbing repairs and multi-skilled maintenance.
- Company: The Guinness Partnership, a leading provider of affordable housing in England.
- Benefits: 27 days holiday, healthcare cashback, pension contributions, and employee assistance programme.
- Why this job: Make a real difference in residents' lives while developing your skills in a supportive environment.
- Qualifications: NVQ Level 3 in plumbing or equivalent, with customer service experience.
- Other info: Full-time role with excellent career growth and a company vehicle provided.
The predicted salary is between 30000 - 42000 £ per year.
ABOUT US
The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our residents' homes are safe and maintained to a high standard.
The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
JOB DESCRIPTION
Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes are safe, warm, and dry, and where everything works; Places where our residents are proud to live.
About the role
We are looking to add a Multi-Skilled Plumber to our team covering sites in Bedfordshire, Milton Keynes & Stevenage. You will support the delivery of responsive repairs using your plumbing skills, as well as carrying out general multi-skilled work. This is a full-time, permanent vacancy, working 39 hours per week, and there is a requirement to cover out-of-hours callout on a rota basis, which offers an additional payment.
We are a customer focused organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Joiner, but you will also have great customer service skills, a willingness to go the extra mile to get the job done.
The successful candidate will live within reasonable distance of Bedfordshire, Milton Keynes & Stevenage to be able to reach our residents' locations in a timely manner. You must have a full UK driving licence, and there is a requirement for a basic DBS check, which will be paid for by The Guinness Partnership.
You’ll be able to demonstrate
- Essential: Demonstrable competence within required primary trade such as basic plumbing, damp & mould works. Various multi-trade skills and experience, sufficient to enable the completion of repairs at the first visit (first time fix). Experience of working in a customer focused environment within agreed performance targets. Proven ability to work methodically, follow agreed procedures and accurately record data and information. Ability to work with minimal supervision and demonstrate organisational and time management skills. Ability to make decisions and solve problems seeking any advice required. Ability to carry out physical tasks and lift weights in accordance with Health and Safety guidelines. Ability to operate safely having taken into account any environmental circumstances and possible risks. Demonstrate the Guinness Behaviours.
- Desirable: Experience of working within the social housing sector.
Qualifications
- Essential: NVQ Level 3 (City & Guilds) Trade Qualification or equivalent recognised competency in the required trade.
Guinness Property have an outstanding benefits package to reward hard work and commitment to our values, this includes:
- Hours of work are Monday to Friday 8:00am - 4:30pm on Monday - Thursday & 8:00am - 3:30pm on Friday.
- 27 days holiday, bank holidays, option to buy extra holidays, allowance increases with length of service.
- Company vehicle and fuel card for business use.
- Out of hours call out rota.
- Healthcare Cashback Plan.
- Pension Contributions - up to 9% matching contributions.
- 3 x Life Assurance.
- Employee Assistance Programme which includes access to face-to-face counselling, a stress helpline and tax, fitness and childcare advice.
- A benefit scheme which pulls together a range of special offers and great deals. You can make savings on everyday shopping, fashion, electronics, travel, leisure and days out.
If you’re interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile.
Multi-Skilled Technician - Plumber in Bedford employer: Guinness Partnership
Contact Detail:
Guinness Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-Skilled Technician - Plumber in Bedford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Guinness Partnership. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to plumbing and customer service. Think about how your skills can directly benefit their residents. We want you to be confident and ready to impress!
✨Tip Number 3
Show off your problem-solving skills! Be prepared to discuss specific examples where you've tackled challenges in your previous roles. Highlighting your ability to fix issues on the first visit will resonate well with their focus on responsive repairs.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch and keeps you fresh in their minds. Plus, it shows that you’re keen on the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Multi-Skilled Technician - Plumber in Bedford
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your plumbing skills and any multi-trade experience you have. We want to see how your expertise can help us deliver great service to our residents!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Multi-Skilled Technician role. It shows us you’re genuinely interested.
Be Yourself: We value personality just as much as skills! Let your customer service skills shine through in your application. Share examples of how you've gone the extra mile for customers in the past.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Guinness Partnership
✨Know Your Trade Inside Out
Make sure you brush up on your plumbing skills and any multi-trade work you might be expected to do. Be ready to discuss specific examples of past repairs you've completed, especially those that showcase your ability to fix issues on the first visit.
✨Showcase Your Customer Service Skills
Since this role is customer-focused, think of instances where you've gone the extra mile for a client. Prepare to share stories that highlight your communication skills and how you handle challenging situations with residents.
✨Understand the Company Culture
Familiarise yourself with The Guinness Partnership's values and behaviours. Be prepared to explain how your personal values align with theirs, especially regarding equality and community service, as this will show you're a good fit for their team.
✨Prepare for Practical Assessments
You might be asked to demonstrate your skills during the interview. Practise common plumbing tasks and be ready to explain your thought process while working. This will help you stand out as someone who can not only talk the talk but also walk the walk.
