At a Glance
- Tasks: Manage housing support services for older people and lead a team of Independent Living Advisors.
- Company: The Guinness Partnership, dedicated to empowering independent living.
- Benefits: Flexible working, competitive salary, and opportunities for professional development.
- Other info: Dynamic role with varied responsibilities and the chance to engage with local communities.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Full UK driving licence, strong communication skills, and a passion for supporting vulnerable individuals.
The Guinness Partnership are seeking a mission-driven Independent Living Manager to manage our housing support services across Torbay, Exeter and Tiverton. Reporting to the Head of Independent Living, you will be responsible for overseeing and monitoring the delivery of intensive housing management services for older people, whilst managing a team of Independent Living Advisors working on site. You will be part of a team with other Independent Living Managers who fulfil the same role in locations across the UK. Flexibility is key, as we require someone comfortable with agile working, able to travel between various schemes across Torbay, Exeter and Tiverton.
Key responsibilities
- Team management: You will manage and develop a team of Independent Living Advisors, ensuring they provide a high-quality, responsive and person-centred service that meets the needs of our residents.
- Performance & reporting: You will monitor the service against key performance indicators & produce monthly written progress reports.
- Team development: You will train and develop a strong staff team, motivating them to embrace the Guinness service style and manage any performance issues as required.
- Stakeholder engagement: You will work closely with key agencies and local businesses to positively promote the aims of the service and encourage support from partners in the community where appropriate.
- Resident satisfaction: You will be a great relationship builder to ensure our residents receive the best service possible.
- Planning and prioritising: No two days are ever the same, and you will have a busy schedule, so good time management is essential.
Essential criteria
- A full UK driving licence and access to your own vehicle.
- Demonstrates a sensitive and supportive approach to vulnerable people.
- Ability to work successfully with a diverse range of customers and partner agencies.
- Commitment to, and a good understanding of, services that enable people with support needs to live as independently as possible.
- Good communication skills, including interpersonal, written and computer literacy.
To find out more about the key responsibilities of this position and to ensure you meet the essential criteria, please review the role profile. Please apply with a CV and a covering letter detailing how you meet the essential criteria. Interviews will take place in person at our Exeter office during the week commencing 14th September. Please note: This position will require a basic DBS check which will be paid for by The Guinness Partnership.
Independent Living Manager in Exeter employer: Guinness
The Guinness Partnership is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its Independent Living Managers. With a strong focus on employee development, you will have access to training opportunities and the chance to make a meaningful impact in the lives of older residents across Torbay, Exeter, and Tiverton. Our agile working culture promotes flexibility, allowing you to balance your professional responsibilities while engaging with the community and enhancing resident satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Independent Living Manager in Exeter
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Guinness.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Guinness!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Guinness, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Guinness or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Independent Living Manager in Exeter
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Guinness:Before hitting send, make sure to tailor your application specifically to Guinness! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Guinness
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
