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For Companies At a Glance
- Tasks: Provide top-notch IT support and manage user onboarding in a dynamic environment.
- Company: A forward-thinking IT company based in Hampshire.
- Benefits: Competitive salary, flexible hybrid working, and opportunities for professional growth.
- Why this job: Join a team where your troubleshooting skills make a real difference every day.
- Qualifications: Experience in 1st/2nd line support, Active Directory, and Microsoft 365 is essential.
- Other info: Enjoy a supportive culture with great career advancement potential.
The predicted salary is between 26000 - 28000 £ per year.
An IT company in Hampshire is seeking an experienced IT Support Engineer to provide business-as-usual support across users and core systems. The role involves 1st/2nd line support, managing IT tickets, and supporting user onboarding.
Candidates should have strong skills in troubleshooting, Active Directory, and Microsoft 365.
This full-time position offers a salary between £26,000 and £28,000 per annum and allows for onsite or hybrid working arrangements.
IT Support Engineer - Hybrid/Onsite, 1st-2nd Line, AD/M365 in London employer: Guillaume Masson
Contact Detail:
Guillaume Masson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer - Hybrid/Onsite, 1st-2nd Line, AD/M365 in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in companies you're interested in. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your troubleshooting skills. Be ready to demonstrate your knowledge of Active Directory and Microsoft 365. We want you to show off your expertise and how you can solve real-world problems!
✨Tip Number 3
Don’t forget to follow up after your interviews! A quick thank-you email can keep you fresh in the interviewer's mind and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit.
✨Tip Number 4
Apply through our website for the best chance at landing that IT Support Engineer role. We make it easy for you to showcase your skills and experience directly to the hiring team. Let’s get you that job!
We think you need these skills to ace IT Support Engineer - Hybrid/Onsite, 1st-2nd Line, AD/M365 in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with 1st and 2nd line support, as well as your skills in troubleshooting, Active Directory, and Microsoft 365. We want to see how your background fits the role!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about IT support and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled tricky IT issues in the past. We’re looking for candidates who can think on their feet and provide effective solutions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Guillaume Masson
✨Know Your Tech Inside Out
Make sure you brush up on your troubleshooting skills, especially with Active Directory and Microsoft 365. Be ready to discuss specific scenarios where you've resolved issues, as this will show your practical knowledge and experience.
✨Familiarise Yourself with the Company
Do a bit of research on the IT company in Hampshire. Understand their core systems and any recent projects they've undertaken. This will help you tailor your answers and demonstrate your genuine interest in the role.
✨Prepare for Common Support Scenarios
Think about common 1st and 2nd line support issues you’ve encountered in the past. Prepare to walk through your thought process on how you would handle these situations during the interview, showcasing your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team structure, the tools they use for ticket management, or how they approach user onboarding. This shows that you're engaged and thinking about how you can fit into their workflow.
