Interim Project Manager - Must have Council experience

Interim Project Manager – Must have Council experience

Join to apply for the Interim Project Manager – Must have Council experience role at Guillaume Masson .

Role Overview

A Project Manager is required to join a council based in Berkshire to redesign their customer-first approach. The role pays £500 per day, is inside IR35, and requires 2 days on-site per week.

Requirements

• Systems Thinking Approach: Candidates should understand and ideally have experience applying systems thinking in service redesign or public sector transformation.
• Resident-Focused Transformation: Focus on understanding resident demand, especially high-demand cohorts, and redesigning services around these insights.
• Data-Driven Redesign: Experience in demand data analysis, workflow mapping, complaints analysis, and cost-to-serve analysis.
• Proof of Concept Work: Ability to work iteratively, testing and refining small-scale interventions and scaling successful solutions.
• Front Door Services & Customer Access: Experience with customer services, access channels (digital, phone, in-person), or public sector CRM is desirable.

If you meet these criteria and are interested, please apply.

Additional Details

• Rates depend on experience and client requirements.

Seniority Level

Entry level

Employment Type

Temporary

Job Function

Project Management and Information Technology

Industries

Strategic Management Services

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