At a Glance
- Tasks: Lead student services operations and enhance support for students at a prestigious music school.
- Company: Guildhall School of Music & Drama, a renowned institution in the arts.
- Benefits: Fixed-term contract with opportunities for professional growth and development.
- Other info: Join a creative team dedicated to supporting the next generation of artists.
- Why this job: Make a real difference in student experiences while working in a vibrant arts environment.
- Qualifications: Experience in operations management and a passion for student services.
The predicted salary is between 37800 - 46200 £ per year.
Guildhall School of Music & Drama is seeking a Deputy Head of Student Services (Operations) for a fixed-term maternity cover.
The role leads end-to-end delivery of student-facing services, overseeing day-to-day operations and coordinating with Registry, Finance, Estates and academic teams to ensure accessible, timely support.
You will manage case and enquiry work, monitor performance via KPIs, and drive service improvements, including digital self-service and streamlined processes.
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Senior Operations Leader, Student Services (Maternity Cover) in London employer: Guildhall School of Music & Drama
Guildhall School of Music & Drama is an exceptional employer that fosters a collaborative and innovative work culture, where your contributions directly impact the educational experience of students. Located in the heart of London, we offer competitive benefits, professional development opportunities, and a commitment to employee growth, making it a rewarding place to advance your career in the arts and education sector.
Contact Details:
Guildhall School of Music & Drama Recruitment Team
