Chief Operating Officer (COO)

Chief Operating Officer (COO)

London Full-Time 72000 - 108000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead strategic initiatives and enhance operational efficiency at a top conservatoire.
  • Company: Join the Guildhall School, a renowned institution for music and performing arts in London.
  • Benefits: Enjoy flexible working options and a commitment to diversity and inclusion.
  • Why this job: Make a real impact on education and the arts while driving transformational change.
  • Qualifications: Seeking experienced leaders in financial planning and operational management.
  • Other info: We encourage applications from diverse backgrounds and offer support for candidates with disabilities.

The predicted salary is between 72000 - 108000 £ per year.

Guildhall School of Music and Drama is a vibrant international community of musicians, actors, and production artists in the heart of the City of London. Ranked in the top four conservatoires for Music and Performing Arts in the QS World Rankings 2025, and first in the UK in the Complete University Guide, the School is globally renowned exemplar of creative and professional practice, delivering world-class professional training in partnership with distinguished artists, companies, and ensembles. Since its founding in 1880, Guildhall School has been an outstanding example of the City of London Corporation’s commitment to education and the arts.

As a key member of the Executive Leadership Team reporting to the Principal, Professor Jonathan Vaughan, the Chief Operating Officer (COO) will play a vital role in delivering our 2030 strategy—sharpening our competitive edge through the strategic deployment of resources, operational efficiency, and high-quality service provision. The COO will support the School’s strategic and financial planning and work collaboratively with colleagues to lead transformational initiatives that optimise infrastructure, enhance services, and improve ways of working. Responsible for business planning and strategic oversight of the organisation’s buildings and assets, this role offers a unique opportunity to drive impactful change by leading the development of the School’s digital, physical, and cultural working environments.

We are seeking an inspiring and energetic individual with a track record in financial planning, strategic leadership, operational management and service transformation within a complex and multifaceted organisation. The ideal candidate will have the ability to translate their professional experience effectively into our context striking a thoughtful balance between commercial, artistic, and educational priorities.Collaborative and forward-thinking, they will contribute to delivering cohesive, agile operations—managing multiple projects, agendas, partnerships, and timelines with clarity and focus. They will bring strong influencing skills, experience in leading multidisciplinary teams, and act as a positive catalyst for change. We are looking for a highly motivated professional who shares a deep commitment to our values—particularly around equality, diversity, and inclusion—and who is driven to help us achieve and exceed our environmental sustainability goals.

Application is by submission of a full curriculum vitae and a covering letter of application, addressing the job description and person specification and including suitable daytime and evening telephone contact details.

Guildhall School welcomes applications from people of all backgrounds and experiences. We are particularly keen to encourage interest from people with disabilities, LGBTQIA+, Black, Asian, and other global majority backgrounds who are currently under-represented at Guildhall School. In recognising the positive value of diversity, we want to better reflect and understand the communities we exist to serve. We are members of the Disability Confident Scheme and guarantee to interview all disabled candidates who would like to be considered under this scheme and who meet the minimum essential criteria for the role.

Here at the Guildhall School of Music and Drama, we are challenging ourselves to think and act differently. As such, we are enhancing and developing our diversity, equity and inclusion learning opportunities across the institution. Ensuring our commitment to employing a diverse workforce is reflective of our diverse and international student population. Moving us from words to actions in our commitment to creating an equitable and inclusive environment for all. Colleagues are welcomed to be their authentic selves and every person is treated with dignity and respect. To enable our student population to see themselves within our workforce we actively encourage applicants from under-represented groups and differing socio-economic backgrounds.

We are members of the Disability Confident Scheme and guarantee to interview all disabled candidates who would like to be considered under this scheme and who meet the minimum essential criteria for the role. We support and provide adjustments for people with disabilities – if you have a disability, caring responsibilities or other access requirement and need adjustments during the recruitment process please email .

The Guildhall School is committed to Safeguarding and promoting the welfare of children and adults at risk and expects all employees, workers, and volunteers to share this commitment.

The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation, to ensure that everyone has the opportunity to thrive in the work that we do.

Because our roles are so varied, we don’t have a ‘one size fits all’ policy for workplace attendance. How many days a week you’ll be required to attend your workplace will depend on the requirements of your role. It’s important that you understand the requirements before applying to ensure you are able to meet them. We are committed to considering requests to work flexibly and job share.

For details of the appointment, including further information about the job description, person specification and how to apply, please visit Perrett Laver\’s website,quoting reference 7981.

For informal inquiries please contact Anna Tan at or on 02073406231

Deadline for Applications is on Tuesday, 26th August at 09:00 BST

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Chief Operating Officer (COO) employer: GUILDHALL SCHOOL OF MUSIC AND DRAMA

Guildhall School of Music and Drama is an exceptional employer, offering a vibrant and inclusive work culture in the heart of London. With a strong commitment to diversity, equity, and inclusion, the School provides ample opportunities for professional growth and development, allowing employees to thrive in a supportive environment. As part of a globally renowned institution, the Chief Operating Officer will play a pivotal role in shaping the future of arts education while enjoying the unique advantages of working within a creative community dedicated to excellence.
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Contact Detail:

GUILDHALL SCHOOL OF MUSIC AND DRAMA Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Chief Operating Officer (COO)

✨Tip Number 1

Familiarise yourself with the Guildhall School's mission and values. Understanding their commitment to diversity, equity, and inclusion will help you align your experience and vision with theirs during discussions.

✨Tip Number 2

Network with current or former employees of the Guildhall School. Engaging in conversations can provide insights into the organisational culture and expectations, which can be invaluable during interviews.

✨Tip Number 3

Prepare to discuss specific examples of how you've led transformational initiatives in previous roles. Highlighting your experience in operational management and service transformation will demonstrate your suitability for the COO position.

✨Tip Number 4

Stay updated on trends in the arts and education sectors. Being knowledgeable about current challenges and opportunities will allow you to contribute meaningfully to strategic discussions during the interview process.

We think you need these skills to ace Chief Operating Officer (COO)

Strategic Leadership
Financial Planning
Operational Management
Service Transformation
Project Management
Collaboration Skills
Influencing Skills
Change Management
Resource Allocation
Stakeholder Engagement
Agile Operations
Multidisciplinary Team Leadership
Commitment to Diversity and Inclusion
Environmental Sustainability Awareness
Communication Skills

Some tips for your application 🫡

Understand the Role: Before you start writing, make sure you fully understand the responsibilities and requirements of the Chief Operating Officer position. Tailor your application to highlight how your experience aligns with the strategic goals outlined in the job description.

Craft a Compelling Cover Letter: Your cover letter should address the specific job description and person specification. Use it to showcase your leadership experience, financial planning skills, and commitment to diversity and inclusion. Make sure to include your contact details as requested.

Highlight Relevant Experience: In your CV, focus on your track record in operational management and service transformation. Provide concrete examples of how you've led multidisciplinary teams and driven impactful change in previous roles, particularly in complex organisations.

Proofread and Format: Ensure that both your CV and cover letter are well-formatted and free from errors. A clean, professional presentation will make a strong impression. Consider asking a friend or colleague to review your application before submission.

How to prepare for a job interview at GUILDHALL SCHOOL OF MUSIC AND DRAMA

✨Understand the School's Vision

Familiarise yourself with Guildhall School's 2030 strategy and its commitment to education and the arts. Be prepared to discuss how your experience aligns with their goals, particularly in enhancing operational efficiency and service provision.

✨Showcase Your Leadership Skills

As a COO, you'll need to demonstrate strong leadership capabilities. Prepare examples of how you've successfully led multidisciplinary teams and managed complex projects, highlighting your ability to drive transformational change.

✨Emphasise Diversity and Inclusion

Given the School's commitment to equality, diversity, and inclusion, be ready to discuss your understanding of these values. Share experiences where you've promoted inclusivity in your previous roles and how you plan to contribute to this culture at Guildhall.

✨Prepare for Financial Discussions

Since the role involves financial planning and strategic oversight, brush up on your financial acumen. Be prepared to discuss your approach to budget management and resource allocation, and how these strategies can benefit the School.

Chief Operating Officer (COO)
GUILDHALL SCHOOL OF MUSIC AND DRAMA
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