Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage waste contracts, focusing on customer retention and growth while improving council operations.
- Company: Join a forward-thinking council team dedicated to enhancing waste services in Guildford.
- Benefits: Competitive salary, full-time hours, and opportunities for professional development.
- Why this job: Make a real difference in your community while developing valuable skills in operations and service delivery.
- Qualifications: Full UK driving licence and experience in customer service or sales preferred.
- Other info: Dynamic work environment with excellent career growth and relocation to a new depot in 2026.
The predicted salary is between 32792 - 36699 £ per year.
The Waste Strategy and Improvement team works across our in-house waste operations (domestic and commercial), street cleaning, fleets, housing repairs and stores departments. We improve the Council's operational services and support business as usual activity. We focus on supporting, developing and delivering initiatives that improve council operations cost efficiency and deliver performance improvements in nationally reported KPI's. We also develop and deliver income generation programmes.
An opportunity has arisen to work with the Waste Strategy and Improvement team to manage the contracts of our customer waste customers, with a main focus on customer retention and growth.
This role's main responsibilities include:
- Work as part of a team in supervising, inspecting and administering Waste Collection and Cleansing Services throughout the Borough and work with commercial customers.
- Carry out sales, client care and assessment visits to existing and potential customers.
- Identify customer requirements for commercial waste collection.
- Provide advice on the storage of refuse, the number and type of containers required, and the frequency of collection.
- Assist in the allocation of work and design of rounds to maximise commercial revenues.
- Develop new services and customer offerings as required.
- Monitor, evaluate and identify areas of work in which resources may be more effectively utilised and advise accordingly.
- Delivering business development focusing on the continuing commercialisation of services, including exploring further opportunities to scale existing contracts and seek new business.
A full UK driving license is required.
Closing date for applications: Monday 2 March. Interview date: Week commencing Monday 9 March. This role is office based currently located at Woking Road Depot, Woking Road, Guildford GU1 1QE. All waste operations, including this role, will be relocated to a newly built depot on Slyfield Industrial Estate in late 2026.
We are an equal opportunity and Disability Confident employer and value diversity. All employment decisions are made on the basis of qualifications, merit and business need. Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and post-holders to share this commitment. To fulfil this commitment we have robust systems in place for the safe recruitment of staff and volunteers.
Commercial Waste in Guildford employer: Guildford Borough Council
Contact Detail:
Guildford Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Waste in Guildford
✨Tip Number 1
Get to know the company inside out! Research their waste management initiatives and any recent projects they've undertaken. This will help you tailor your conversations during interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to waste management. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your skills align with the role of a Commercial Waste & Recycling Officer. Be ready to discuss your experience in customer care and how you can contribute to improving council operations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and making a difference in waste management.
We think you need these skills to ace Commercial Waste in Guildford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Commercial Waste & Recycling Officer. We want to see how you can contribute to our Waste Strategy and Improvement team!
Showcase Your Customer Focus: Since this role is all about customer retention and growth, don’t forget to include examples of how you've successfully managed client relationships in the past. We love seeing that customer-centric approach!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and qualifications stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you into the mix for this exciting opportunity!
How to prepare for a job interview at Guildford Borough Council
✨Know Your Waste Strategy
Familiarise yourself with the council's waste operations and improvement initiatives. Understand how they manage commercial waste and what KPIs are important to them. This will show your genuine interest in the role and help you answer questions more effectively.
✨Customer-Centric Mindset
Prepare examples of how you've successfully managed customer relationships in the past. Think about how you can demonstrate your ability to identify customer needs and provide tailored solutions, as this is crucial for the role.
✨Showcase Your Team Spirit
Since this role involves working as part of a team, be ready to discuss your experience in collaborative environments. Highlight instances where you contributed to team success or improved processes, as teamwork is key in waste management.
✨Be Ready for Practical Scenarios
Expect scenario-based questions that assess your problem-solving skills. Prepare to discuss how you would handle specific situations related to waste collection and customer service, demonstrating your analytical thinking and resourcefulness.