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- Tasks: Patrol and enforce parking regulations while assisting the public in a vibrant outdoor setting.
- Company: Join Guildford Borough Council, a recognised leader in customer service excellence.
- Benefits: Full training, uniform provided, shoe allowance, and a supportive team environment.
- Why this job: Make a difference in your community while enjoying the great outdoors.
- Qualifications: Must have a valid driving licence and be an effective communicator.
- Other info: Flexible shifts with opportunities for career growth in a beautiful market town.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Civil Enforcement Officer Guildford Borough Council is recruiting two full‑time Civil Enforcement Officers. This is a challenging and rewarding job if you enjoy working outdoors and dealing with the public. You will be part of a successful team, which holds the Customer Service Excellence Award, advising and assisting members of the public regarding the parking facilities and enforcing the parking restrictions.
You will need to patrol significant distances and access confined spaces between cars, travel around Guildford and Waverley boroughs to enforce Traffic Regulation Orders, using the Council’s vans and scooters. To do so you must have a valid full driving licence to drive manual‑gear cars in the UK, successfully pass the Council’s internal driving assessment, and hold or be willing to gain a Compulsory Basic Training certificate to allow use of the Council’s mopeds/scooters.
It is essential that you have a courteous, helpful, and confident manner and that you are an effective communicator. A 37‑hour week is worked including Saturdays and Bank Holidays on an early and late shift basis; Sunday is worked on a voluntary basis.
Pay Range This range is provided by Guildford Borough Council. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Benefits Full training will be provided. Uniform supplied. Shoe allowance paid.
Qualifications
- Valid full driving licence to drive manual‑gear cars in the UK.
- Successfully pass the Council’s internal driving assessment.
- Hold or be willing to gain a Compulsory Basic Training certificate for moped/scooter use.
- Ability to patrol significant distances and access confined spaces between cars.
- Effective communicator with a courteous, helpful, and confident manner.
- Standard Disclosure and Barring Service (DBS) check required before appointment.
Job Details
- Seniority level: Associate
- Employment type: Full‑time
- Job function: Customer Service
- Industries: Government Administration
About Guildford Guildford is a regional centre for leisure, business, education, shopping and culture set in beautiful countryside that includes the Surrey Hills Area of Outstanding Natural Beauty. Guildford is a thriving market town and a principal shopping destination with a vibrant night‑time economy. The town’s geographical location provides excellent transport links in all directions, London is just 30 minutes away on the train and the town is well‑served by frequent bus routes and subsidised Park and Ride facilities. All of this contributes to a quality of life that attracts many people to live, work in and visit Guildford.
We are an equal opportunity and Disability Confident employer and value diversity. All employment decisions are made on the basis of qualifications, merit and business need. Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and post‑holders to share this commitment. To fulfil this commitment we have robust systems in place for the safe recruitment of staff and volunteers.
Civil Enforcement Officer in Guildford employer: Guildford Borough Council
Contact Detail:
Guildford Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Enforcement Officer in Guildford
✨Tip Number 1
Get to know the company! Research Guildford Borough Council and understand their values, especially their commitment to customer service. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Civil Enforcement Officer, you'll need to interact with the public regularly. Role-play scenarios with friends or family to build your confidence and ensure you can handle various situations with a courteous and helpful manner.
✨Tip Number 3
Show off your driving skills! Since a valid driving licence is essential, make sure you're comfortable with manual-gear cars. If you haven't already, consider taking a refresher course to boost your confidence before the Council's internal driving assessment.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Guildford Borough Council site. This way, you can ensure your application gets the attention it deserves and you can easily keep track of your progress.
We think you need these skills to ace Civil Enforcement Officer in Guildford
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for working outdoors and engaging with the public shine through. We want to see that you’re excited about the role of a Civil Enforcement Officer and how you can contribute to our team.
Highlight Relevant Experience: Make sure to mention any previous roles or experiences that relate to customer service or enforcement. We love seeing how your background aligns with the responsibilities of the job, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so use simple language and avoid jargon. This will help us understand your qualifications and enthusiasm without any confusion.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure we receive your details directly and can process your application smoothly.
How to prepare for a job interview at Guildford Borough Council
✨Know Your Role
Familiarise yourself with the responsibilities of a Civil Enforcement Officer. Understand the importance of customer service and how to effectively communicate with the public, as this role heavily relies on interaction with people.
✨Driving Skills Matter
Since you'll be driving manual-gear cars and possibly scooters, make sure you’re confident in your driving abilities. Brush up on the Council’s internal driving assessment requirements and be prepared to discuss your driving experience during the interview.
✨Show Your Courteous Side
Demonstrate your courteous and helpful manner throughout the interview. Use examples from past experiences where you’ve successfully assisted others or resolved conflicts, as this will highlight your suitability for the role.
✨Prepare for the Outdoors
As this job involves patrolling significant distances and accessing confined spaces, be ready to discuss your physical fitness and any relevant experiences. Mention any previous outdoor work or situations where you had to adapt to challenging environments.
