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- Tasks: Be the friendly face at the crematorium, assisting with services and queries.
- Company: Guildford Borough Council, committed to diversity and safeguarding.
- Benefits: Competitive salary, supportive team, and flexible working hours.
- Why this job: Make a meaningful impact while supporting families during difficult times.
- Qualifications: Strong interpersonal skills and a proactive attitude required.
- Other info: Opportunity for training and career development in a unique environment.
The predicted salary is between 25000 - 27500 £ per year.
Our preferred method is online application; however, if you do require a hard copy application pack please contact Human Resources, Guildford Borough Council, Millmead, Guildford GU2 4BB. Telephone hr). Alternatively, e-mail quoting the relevant post number. Please note that we do not accept CVs; please ensure that you complete the application form fully.
We are an equal opportunity employer and value diversity. All employment decisions are made on the basis of qualifications, merit and business need. Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and post-holders to share this commitment. To fulfil this commitment, we have robust systems in place for the safe recruitment of staff and volunteers.
Are you a pro-active, motivated and confident individual who is seeking a challenging rewarding role? If the answer is "yes" then we would love to hear from you.
What you will do on a typical day:
- Work at the crematorium at New Pond Road in Godalming.
- Be the front face of the crematorium and the point of contact for funeral directors and officiants assisting with queries.
- Receive the deceased into the chapel performing necessary ID checks with coffin plate.
- Be responsible for the smooth running of the chapel, making sure services run to time and in accordance with all procedures and industry standards.
- Coordinate with music providers, officiants and funeral directors regarding webcasts, service recordings, music requests and service content.
- Operate music and webcasting systems.
- Maintain a strict cleaning regime between services in the chapel and assist with daily cleaning of site including book of remembrance, flower room, staff and visitor facilities and maintaining cleaning records.
- From time to time, provide cover in the bereavement services office including data input, taking bookings for services, answering telephone enquiries and performing witnessed laying to rest of ashes.
- Complete fire alarm testing weekly and be a nominated fire warden for the site.
What you need to succeed in this role:
- A proactive approach, with strong administrative skills.
- Excellent interpersonal skills and confidence in dealing with people in difficult situations.
- A conscientious attitude and attention to detail.
- Confident with computers and computer literate.
- Flexible approach to work tasks.
- Be prepared to undertake training to operate the cremators for cover purposes.
- Ability to work as part of a team.
- Good organisational skills with the ability to take the initiative.
Based at the crematorium, the working hours are 8am-4.30pm Monday to Thursdays and 8am-4pm Fridays with the flexibility to work later if needed. There is usually a requirement to work until 4.30 on a Friday as we often have a later service.
Please ensure you have all the relevant skills and experience listed in the job description before you apply for the role. If you have any questions about this post, please contact Natasha Precious, Bereavement Services Lead.
Salary range: £29,762 - £32,792 per year.
Chapel Attendant in Godalming employer: Guildford Borough Council
Contact Detail:
Guildford Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chapel Attendant in Godalming
✨Tip Number 1
Get to know the organisation! Research Guildford Borough Council and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to the role of a Chapel Attendant. Think about how your skills match what they’re looking for, especially your interpersonal skills and attention to detail.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even give you a heads-up about the interview process or what it’s like working there.
✨Tip Number 4
Don’t forget to apply through our website! It’s the preferred method, and it shows you’re following their guidelines. Plus, it makes it easier for them to keep track of your application.
We think you need these skills to ace Chapel Attendant in Godalming
Some tips for your application 🫡
Stick to the Application Form: Make sure you fill out the application form completely. We don’t accept CVs, so this is your chance to show us what you've got! Take your time and ensure every section is filled in accurately.
Show Off Your Skills: Highlight your relevant skills and experience that match the job description. We want to see how your proactive approach and strong administrative skills can shine in this role!
Be Personable: Since you'll be dealing with people in sensitive situations, it’s important to convey your excellent interpersonal skills. Let us know how you handle difficult conversations and maintain a compassionate attitude.
Apply Online: We prefer online applications, so head over to our website to submit yours. It’s quick and easy, and you’ll be one step closer to joining our team at the crematorium!
How to prepare for a job interview at Guildford Borough Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Chapel Attendant. Familiarise yourself with the daily tasks mentioned in the job description, like coordinating with funeral directors and managing service timings. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Interpersonal Skills
As a Chapel Attendant, you'll be dealing with people during sensitive times. Prepare examples from your past experiences where you've successfully handled difficult situations or provided excellent customer service. This will highlight your strong interpersonal skills and your ability to remain calm under pressure.
✨Demonstrate Attention to Detail
Attention to detail is crucial in this role, especially when it comes to ID checks and maintaining cleanliness. Be ready to discuss how you ensure accuracy in your work and how you keep things organised. You might even want to mention any systems or processes you use to stay on top of tasks.
✨Be Ready to Discuss Flexibility
The job requires flexibility in working hours, so be prepared to talk about your availability and willingness to adapt. Share any previous experiences where you've had to adjust your schedule or take on additional responsibilities, showing that you're a team player who can step up when needed.
