At a Glance
- Tasks: Manage reservations and deliver exceptional guest experiences across 9 hotels.
- Company: Join the vibrant Guild Hotel Marble Arch team in London.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Other info: Exciting work environment with a focus on teamwork and collaboration.
- Why this job: Be part of a dynamic team that enhances guest satisfaction and drives hotel success.
- Qualifications: Experience in reservations and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Guild Hotel Marble Arch in London seeks an experienced Central Reservations Agent to join our Booking Services team.
You will manage reservations for a portfolio of 9 hotels, delivering a high-quality guest experience from initial enquiry to booking confirmation.
The role involves handling inquiries, processing reservations, upselling and maintaining accurate guest details, while collaborating with Front Office, Sales and Revenue teams to maximise occupancy and revenue.
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Central Reservations Agent – 9-Hotel London Portfolio employer: Guild Hotel Marble Arch
At Axiom Hospitality, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and personal growth. As a Night Manager at the Guild Hotel Marble Arch in London, you'll enjoy competitive benefits including generous holiday allowances, hotel discounts, and opportunities for career advancement within a supportive team environment. Join us to lead a dedicated team while making lasting memories for our guests in a beautifully restored Victorian setting.
