Guild Hotel Marble Arch in London is seeking a Booking Services Agent to manage reservations and ensure a seamless booking experience for our guests. You will handle inquiries, process bookings, and provide exceptional service to maximise guest satisfaction and revenue opportunities.
This role emphasizes attention to detail, strong communication, and teamwork with front office and revenue teams. You will use hotel reservation systems and Microsoft Office to input bookings, upsell services, and
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Reservation & Guest Experience Specialist in City of London employer: Guild Hotel Marble Arch
At Axiom Hospitality, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and personal growth. As a Night Manager at the Guild Hotel Marble Arch in London, you'll enjoy competitive benefits including generous holiday allowances, hotel discounts, and opportunities for career advancement within a supportive team environment. Join us to lead a dedicated team while making lasting memories for our guests in a beautifully restored Victorian setting.