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- Tasks: Support daily operations and lead a vibrant charity shop team.
- Company: Join Guild Care, a community-focused charity with a rich history.
- Benefits: Enjoy competitive pay, wellbeing days, and professional development opportunities.
- Why this job: Make a real difference in your community while developing retail and management skills.
- Qualifications: Retail management experience and strong people skills are essential.
- Other info: Flexible working hours and a supportive, inclusive environment await you.
The predicted salary is between 12 - 13 £ per hour.
Are you passionate about retail and making a difference in your local community? Do you want to join a fun, creative and engaging team? Guild Care is seeking a Deputy Manager to support the day-to-day running of one of our vibrant charity shops in Southwick. This is a fantastic opportunity to step into a leadership role and support a great cause while developing your retail and management skills. P/T 21 hours per week on Friday and Saturday. Store hours - Mon-Sat - 9am - 5pm.
Why Join Guild Care? At Guild Care, we believe in putting people first—our clients and our team. We offer a warm, inclusive, and supportive working environment, where staff are encouraged to grow, develop, and thrive.
We offer competitive salary and benefits including:
- Annual Wellbeing Day off
- Employee Assistance Programme (free confidential advice on wellbeing, family, debt, and more)
- Cycle to Work scheme
- Free Specsavers eye care vouchers
- Option to buy and sell annual leave
- Health cash plan (silver and gold)
Interested? If you’re passionate about retail and making a difference in your community, we’d love to hear from you.
About The Role: As Deputy Manager, you’ll play a key part in supporting the Shop Manager to ensure smooth daily operations and profitability of the shop. You’ll also be the go-to person during the manager’s absence and will be expected to provide full holiday cover, including weekend hours, when required.
You’ll assist in meeting sales targets, maintaining high visual and operational standards, supporting volunteers, and delivering outstanding customer service. This role also plays a crucial part in raising money for the amazing work that Guild Care do in the community.
Key Responsibilities:
- Deputise for the Shop Manager and provide full holiday cover
- Assist in achieving income targets and maximising sales
- Help manage stock control, processing donations, and shop presentation
- Ensure accurate financial procedures including banking and cash handling
- Supervise, support, and motivate a team of dedicated volunteers
- Uphold excellent standards of customer service and shop cleanliness
- Attend relevant meetings and training as required
- Liaise with Furniture Scheme Manager for logistics of stock transfers
Required Criteria:
- Retail management experience
- Operational and Organisational skills
- People Management
- Available to work Friday & Saturday
Desired Criteria:
- Pricing
- Charity store experience
- Managing volunteers
Skills Needed: Managing Teams, Motivating Salespeople, Attention to detail, Communication, Coordination of Volunteers.
Company Culture: Our vision is for all people in need of care to live fulfilling, safe and secure lives. We will achieve our vision by ensuring our support and services are accessible, effective and lovingly delivered.
Our BELIEF values: Brave | Engaging | Loving | Integrity | Everyone Matters | Free to Be Me.
At Guild Care, we are committed to fostering a culture of inclusivity, respect, and equality. We believe that diversity enriches our organisation and enables us to better serve our community.
Company Benefits: At Guild Care, we are proud to offer a comprehensive benefits package designed to support our employees in every aspect of their lives—financially, professionally, and personally.
- Health and Wellbeing: Your wellbeing is our priority. Staff benefit from an annual Wellbeing Day, free flu vaccinations, and confidential support through the BHSF Employee Assistance Programme.
- Work-life Balance: We understand the importance of flexibility, offering favourable holiday terms, flexible working options, homeworking opportunities, and carers' leave to help you balance work with life’s demands.
- Professional Development: At Guild Care, your career growth is important to us. We provide progressive career pathways, mandatory training programmes, in-house learning opportunities, and access to professional qualifications, including accredited programmes and the Care Certificate.
- A Supportive Work Environment: Join a local charity with over 90 years of history and a strong community focus. Employees enjoy supportive colleagues, job satisfaction, and opportunities to engage in events and fundraising activities.
Salary: £12.56 per hour.
Deputy Shop Manager in Southwick employer: Guild Care
Contact Detail:
Guild Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Shop Manager in Southwick
✨Tip Number 1
Get to know the company! Research Guild Care and understand their mission and values. This will help you connect your passion for retail with their community-focused goals during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the shop culture and what it’s really like to work there.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you’ve led a team or handled challenges in retail. This will show you’re ready to step into that Deputy Manager role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be one step closer to joining a fantastic team making a difference in the community.
We think you need these skills to ace Deputy Shop Manager in Southwick
Some tips for your application 🫡
Show Your Passion: Make sure to express your enthusiasm for retail and community service in your application. We want to see how your values align with ours at Guild Care!
Tailor Your CV: Customise your CV to highlight relevant retail management experience and skills. Focus on what makes you a great fit for the Deputy Shop Manager role, especially your people management abilities.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re excited about this opportunity. Share specific examples of how you've made a difference in previous roles or how you’ve supported teams.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at Guild Care
✨Know Your Stuff
Before the interview, make sure you understand Guild Care's mission and values. Familiarise yourself with their community initiatives and how the charity shop contributes to these goals. This will show your passion for retail and making a difference.
✨Showcase Your Leadership Skills
As a Deputy Shop Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or improved sales. Highlight your people management skills and how you can support volunteers.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities in a retail environment. Think of scenarios where you had to handle customer complaints or manage stock control. Practising these responses will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the role or the team. This shows your genuine interest in the position and helps you gauge if it's the right fit for you. Consider asking about the shop's biggest challenges or how success is measured.