Senior Customer Success Leader - UK/Remote

Senior Customer Success Leader - UK/Remote

Full-Time 60000 - 80000 Β£ / year (est.) No working from home possible
Guidewire Software

At a Glance

  • Tasks: Lead customer success initiatives and ensure clients achieve their goals with Guidewire solutions.
  • Company: Guidewire, a leader in insurance technology, focused on customer satisfaction.
  • Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
  • Other info: Join a dynamic team that values collaboration and data-driven insights.
  • Why this job: Make a real difference by enhancing customer experiences and driving innovation.
  • Qualifications: Experience in customer success and strong communication skills required.

The predicted salary is between 60000 - 80000 Β£ per year.

Guidewire is seeking a Senior Customer Success Manager to own continuity and successful execution across the customer journey, aligning executive leadership with client goals and driving adoption of Guidewire solutions.

You will engage with customers to understand their product experience and strategic business needs, advocate for feedback, and collaborate with internal teams to maximize value and renewals while embracing AI and data-driven insights.

Senior Customer Success Leader - UK/Remote employer: Guidewire Software

As a Principal Value Consultant, you will thrive in a dynamic and innovative work culture that prioritises employee growth and development. Our company offers competitive benefits, including flexible working arrangements and opportunities for professional advancement, all set in a vibrant location that fosters collaboration and creativity. Join us to be part of a forward-thinking team where your contributions directly impact our global success and drive meaningful change.

Guidewire Software

Contact Details:

Guidewire Software Recruitment Team

We think you need these skills to ace Senior Customer Success Leader - UK/Remote

Customer Relationship Management
Strategic Thinking
Stakeholder Engagement
Feedback Advocacy
Collaboration
Value Maximisation
Renewal Management