At a Glance
- Tasks: Connect clients with experts to inform their business decisions and manage client requests.
- Company: Guidepoint, a leading research enablement platform with a collaborative culture.
- Benefits: Competitive salary, bonuses, excellent medical coverage, and professional development opportunities.
- Other info: Enjoy a supportive culture with social events, volunteer days, and career growth opportunities.
- Why this job: Gain hands-on experience in a dynamic sales role while making impactful connections.
- Qualifications: Bachelor’s degree and previous internship or volunteering experience.
The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours. As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers.
You will find and recruit new experts into our network of over 1,250,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. This is a hybrid position based in Manchester. While our permanent office is being finalised, you will initially work from a temporary workspace and remotely. All applicants must have the right to work in the UK.
What You Will Own:
- Operate in a sales role, identifying the best experts to join our network to provide consultation for client projects.
- Work with Project Managers to develop strategies for satisfying each client project request.
- Utilise LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered.
- Identify the best leads and invite them to join our network to participate in consultations with our clients.
- Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients.
Experience You Will Bring:
- Bachelor’s degree.
- Previous internship/volunteering/extracurriculars.
- The right to work in the UK.
Skills You Will Bring:
- Desire to work in a sales/lead generation role that is KPI and metrics-driven.
- Ability to work in a fast-paced, results-oriented environment.
- Excellent time management and organizational skills.
- Outgoing personality with the ability to speak with people at all professional levels.
- Intellectual curiosity and desire to learn.
- Excellent written and verbal communication skills.
- Demonstrated ability to work both individually and as part of a team.
What We Offer:
- Competitive salary, bonus and benefits.
- Excellent medical coverage through BUPA.
- Excellent professional development opportunities.
- Supportive culture that celebrates and rewards success.
- Monthly Happy Hour, Social Events, Summer Fridays.
- Year-round company sponsored sports and team building events.
- Informal work environment.
- Employee Assistance Programs.
- Volunteer days.
About Guidepoint:
Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.
Associate, Client Service in Manchester employer: Guidepoint
Guidepoint is an exceptional employer for a Senior Market Research Analyst, offering a dynamic and supportive work culture in the heart of London. With competitive salaries, excellent medical coverage, and a commitment to employee growth through team-building events and social activities, Guidepoint fosters an environment where innovation thrives and success is celebrated. As the first UK-based member of the market research team, you'll play a pivotal role in shaping the future of our services in Europe while enjoying the benefits of a hybrid work model.
