Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Connect clients with experts to inform their business decisions and drive success.
- Company: Guidepoint, a leading research enablement platform with a collaborative culture.
- Benefits: Competitive salary, bonuses, excellent medical coverage, and fun social events.
- Other info: Enjoy a supportive culture with mentorship and opportunities for career growth.
- Why this job: Gain hands-on experience in a dynamic environment while making impactful connections.
- Qualifications: Previous internships or extracurriculars; right to work in the UK.
The predicted salary is between 30000 - 40000 £ per year.
The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours. Play a vital role in Guidepoint’s success. As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers.
You will find and recruit new experts into our network of over 1,250,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines. This is a hybrid position out of our London office. All applicants must have the right to work in the UK.
Interview Process
- Initial Candidate Screen
- Meet the Guidepoint Teams!
- Hiring Manager Interview
- Complete a simulated client request and gain more insight into the role
- Mock Interview
- Discuss your assessment with the Guidepoint teams
Who We Are
- Team-oriented and collaborative
- Hard-working professionals who strive for excellence
- Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
- Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
- Operate in a sales role, identifying the best experts to join our network to provide consultation for client projects
- Work with Project Managers to develop strategies for satisfying each client project request
- Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
- Identify the best leads and invite them to join our network to participate in consultations with our clients
- Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients
Experience You Will Bring
- Previous internship/volunteering/extracurriculars
- The right to work in the UK
Skills You Will Bring
- Desire to work in a sales/lead generation role that is KPI and metrics-driven
- Ability to work in a fast-paced, results-oriented environment
- Excellent time management and organizational skills
- Outgoing personality with the ability to speak with people at all professional levels
- Intellectual curiosity and desire to learn
- Excellent written and verbal communication skills
- Demonstrated ability to work both individually and as part of a team
What We Offer
- Competitive salary, bonus and benefits
- Excellent medical coverage through BUPA
- Supportive culture that celebrates and rewards success
- Monthly Happy Hour, Social Events, Summer Fridays
- Year-round company sponsored sports and team building events
- Informal work environment
- Employee Assistance Programs
About Guidepoint
Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.
Associate, Client Service employer: Guidepoint
Contact Detail:
Guidepoint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate, Client Service
✨Tip Number 1
Get to know the company inside out! Research Guidepoint's values, mission, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Before your interviews, simulate the client request scenario. Think about how you'd identify the right experts and present them to clients. This will boost your confidence and help you shine during the mock interview.
✨Tip Number 3
Network like a pro! Use LinkedIn to connect with current employees at Guidepoint. Ask them about their experiences and any tips they might have for you. This can give you insider knowledge and make you stand out as a candidate.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the Guidepoint family!
We think you need these skills to ace Associate, Client Service
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Associate role. Highlight your relevant experience and skills that match what we’re looking for, like your ability to work in a fast-paced environment and your excellent communication skills.
Show Your Curiosity: We love candidates who are intellectually curious! In your application, share examples of how you've gone above and beyond to learn about new topics or industries. This will show us that you’re eager to dive into the diverse world of our clients.
Be Professional Yet Personable: While we appreciate professionalism, don’t be afraid to let your personality shine through. We’re looking for outgoing individuals who can connect with people at all levels, so a friendly tone in your written application can make a great impression.
Apply Through Our Website: To ensure your application gets the attention it deserves, make sure to apply directly through our website. It’s the best way for us to receive your details and keep track of your application throughout the process!
How to prepare for a job interview at Guidepoint
✨Know Your Client's Needs
Before the interview, take some time to research Guidepoint and understand their client service model. Familiarise yourself with how they connect clients with experts. This will help you articulate how you can contribute to understanding and fulfilling client needs.
✨Showcase Your Communication Skills
As an Associate, you'll need to communicate effectively with both clients and experts. Prepare examples from your past experiences where you've successfully communicated complex information or built relationships. This will demonstrate your ability to thrive in a client-facing role.
✨Demonstrate Your Curiosity
Guidepoint values intellectual curiosity. Be ready to discuss how you stay informed about industry trends and your approach to learning new things. This could be through internships, volunteering, or even personal projects that showcase your eagerness to grow.
✨Prepare for the Simulated Client Request
During the interview process, you'll complete a simulated client request. Practice this by creating mock scenarios where you identify expert profiles based on specific client questions. This will not only prepare you for the task but also show your proactive approach to problem-solving.