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For Companies At a Glance
- Tasks: Help clients find expert answers to their business questions and recruit new advisors.
- Company: Guidepoint is a leading research platform empowering decision-making with real-time data and expertise.
- Benefits: Enjoy competitive salary, bonuses, medical coverage, and fun team events like happy hours.
- Other info: Join a supportive culture with built-in mentorship and opportunities for career growth.
- Why this job: Gain hands-on experience in a dynamic environment while developing valuable business skills.
- Qualifications: Previous internships or extracurriculars; must have the right to work in the UK.
The predicted salary is between 28800 - 43200 £ per year.
Overview:
The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours.
Play a vital role in Guidepoint’s success.
As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,250,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines.
This is a hybrid position out of our London office.
All applicants must have the right to work in the UK.
Interview Process:
- Meet your Guidepoint Recruiter!
- Initial Candidate Screen
- Meet the Guidepoint Teams!
- Hiring Manager Interview
- Mock Assessment (Role dependent)
- Complete a simulated client request and gain more insight into the role
- Mock Interview
- Discuss your assessment with the Guidepoint teams
- Interview Process Outcome
Who We Are:
- Team-oriented and collaborative
- Hard-working professionals who strive for excellence
- Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
- Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
- Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.
What You Will Own:
- Operate in a sales role, identifying the best experts to join our network to provide consultation for client projects
- Work with Project Managers to develop strategies for satisfying each client project request
- Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
- Identify the best leads and invite them to join our network to participate in consultations with our clients
- Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients
Experience You Will Bring:
- Bachelor’s degree
- Previous internship/volunteering/extracurriculars
- The right to work in the UK
Skills You Will Bring:
- Desire to work in a sales/lead generation role that is KPI and metrics-driven
- Ability to work in a fast-paced, results-oriented environment
- Excellent time management and organizational skills
- Outgoing personality with the ability to speak with people at all professional levels
- Intellectual curiosity and desire to learn
- Excellent written and verbal communication skills
- Demonstrated ability to work both individually and as part of a team
What We Offer:
- Competitive salary, bonus and benefits
- Excellent medical coverage through BUPA
- Excellent professional development opportunities
- Supportive culture that celebrates and rewards success
- Monthly Happy Hour, Social Events, Summer Fridays
- Year-round company sponsored sports and team building events
- Informal work environment
- Employee Assistance Programs
- Volunteer days
About Guidepoint:
Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.
At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.
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Associate, Client Service employer: Guidepoint
Contact Detail:
Guidepoint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate, Client Service
✨Tip Number 1
Familiarise yourself with the research enablement industry. Understanding how platforms like Guidepoint operate and the value they provide to clients will help you articulate your interest and knowledge during interviews.
✨Tip Number 2
Leverage LinkedIn to connect with current employees at Guidepoint. Engaging with them can provide insights into the company culture and the specific skills they value, which can be beneficial for your application.
✨Tip Number 3
Prepare to discuss your previous experiences in a way that highlights your sales and client service skills. Think of examples where you've successfully managed projects or worked collaboratively in a team setting.
✨Tip Number 4
Practice your communication skills, as this role requires excellent verbal and written abilities. Consider mock interviews or speaking with friends to refine your pitch and ensure you can convey your thoughts clearly.
We think you need these skills to ace Associate, Client Service
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Associate, Client Service position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Tailor Your CV: Customise your CV to highlight relevant experiences, such as internships or extracurricular activities that demonstrate your sales, communication, and organisational skills. Use keywords from the job description to align your CV with what Guidepoint is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Guidepoint and how your skills and experiences make you a great fit for the Associate position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a client service role.
How to prepare for a job interview at Guidepoint
✨Understand the Role
Before the interview, make sure you thoroughly understand the Associate role in Client Service. Familiarise yourself with the responsibilities, such as identifying experts and managing client requests, so you can speak confidently about how your skills align with these tasks.
✨Showcase Your Communication Skills
Since excellent written and verbal communication is crucial for this position, prepare to demonstrate your ability to articulate ideas clearly. Practice answering common interview questions and consider how you can convey your thoughts effectively during the conversation.
✨Highlight Relevant Experience
Even if you don't have direct experience in a sales role, think about your previous internships, volunteering, or extracurricular activities that showcase your organisational skills and ability to work in a team. Be ready to discuss specific examples that illustrate your capabilities.
✨Prepare Questions for the Interviewers
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if Guidepoint is the right fit for you.