Associate, Client Service in London

Associate, Client Service in London

London Full-Time 48600 - 59400 £ / year (est.) Home office (partial)
Guidepoint Shanghai

At a Glance

  • Tasks: Connect clients with experts to inform their business decisions and manage client requests.
  • Company: Guidepoint, a dynamic company with a supportive culture and focus on success.
  • Benefits: Competitive salary, medical coverage, professional development, and fun social events.
  • Other info: Enjoy a hybrid work environment with excellent career growth opportunities.
  • Why this job: Join a fast-paced team and make a real impact by connecting clients with valuable insights.
  • Qualifications: Bachelor’s degree and previous experience in internships or extracurricular activities.

The predicted salary is between 48600 - 59400 £ per year.

Overview

The Client Service team connects Guidepoint’s clients with subject‑matter experts to better inform business decisions.

They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours.

As an Associate, you will understand your client’s unique business questions and identify the experts who can best provide the answers.

You will find and recruit new experts into our network of over 1,250,000 Guidepoint Advisors, determining which ones are best suited to speak with the client.

This is a hybrid position out of our London office. All applicants must have the right to work in the UK.

Interview Process

• Meet your Guidepoint Recruiter!

  • Initial Candidate Screen

• Meet the Guidepoint Teams!

  • Hiring Manager Interview
  • Mock Assessment (Role dependent)
  • Complete a simulated client request and gain more insight into the role
  • Mock Interview
  • Discuss your assessment with the Guidepoint teams
  • Interview Process Outcome
  • What You Will Own
  • Operate in a sales role, identifying the best experts to join our network to provide consultation for client projects
  • Work with Project Managers to develop strategies for satisfying each client project request
  • Utilize Linked In, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
  • Identify the best leads and invite them to join our network to participate in consultations with our clients
  • Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Experience You Will Bring

  • Bachelor’s degree
  • Previous internship, volunteering, or extracurricular experience
  • The right to work in the UK

Skills You Will Bring

  • Desire to work in a sales/lead generation role that is KPI and metrics‑driven
  • Ability to work in a fast‑paced, results‑oriented environment
  • Excellent time management and organizational skills
  • Outgoing personality with the ability to speak with people at all professional levels
  • Intellectual curiosity and desire to learn
  • Excellent written and verbal communication skills
  • Demonstrated ability to work both individually and as part of a team

What We Offer

  • Competitive salary, bonus and benefits
  • Excellent medical coverage through BUPA
  • Excellent professional development opportunities
  • Supportive culture that celebrates and rewards success
  • Monthly happy hour, social events, summer Fridays
  • Year‑round company‑sponsored sports and team‑building events
  • Informal work environment
  • Employee assistance programs
  • Volunteer days
  • #J-18808-Ljbffr

Associate, Client Service in London employer: Guidepoint Shanghai

Guidepoint is an exceptional employer that fosters a dynamic and collaborative work culture, perfect for those looking to kickstart their career in business development. With a strong emphasis on employee growth, you will have access to mentorship and training opportunities that empower you to excel in your role while working in the vibrant city of London. The hybrid work model offers flexibility, allowing you to balance your professional and personal life effectively.

Guidepoint Shanghai

Contact Details:

Guidepoint Shanghai Recruitment Team

We think you need these skills to ace Associate, Client Service in London

Sales Skills
Lead Generation
KPI and Metrics-Driven
Time Management
Organisational Skills
Communication Skills
Interpersonal Skills