At a Glance
- Tasks: Connect clients with experts to answer their business questions and drive success.
- Company: Guidepoint, a leading research enablement platform with a collaborative culture.
- Benefits: Competitive salary, bonuses, medical coverage, and professional development opportunities.
- Other info: Enjoy a supportive culture with social events, volunteer days, and career growth opportunities.
- Why this job: Gain hands-on experience in a dynamic sales role while making impactful connections.
- Qualifications: Bachelor’s degree and previous experience in internships or extracurriculars.
The predicted salary is between 30000 - 40000 £ per year.
The Client Service team connects Guidepoint’s clients with subject‑matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours.
As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,250,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines.
This is a hybrid position out of our London office. All applicants must have the right to work in the UK.
What You Will Own
- Operate in a sales role, identifying the best experts to join our network to provide consultation for client projects
- Work with Project Managers to develop strategies for satisfying each client project request
- Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
- Identify the best leads and invite them to join our network to participate in consultations with our clients
- Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients
Experience You Will Bring
- Bachelor’s degree
- Previous internship / volunteering / extracurriculars
- The right to work in the UK
Skills You Will Bring
- Desire to work in a sales/lead generation role that is KPI and metrics‑driven
- Ability to work in a fast‑paced, results‑oriented environment
- Excellent time management and organizational skills
- Outgoing personality with the ability to speak with people at all professional levels
- Intellectual curiosity and desire to learn
- Excellent written and verbal communication skills
- Demonstrated ability to work both individually and as part of a team
What We Offer
- Competitive salary, bonus and benefits
- Excellent medical coverage through BUPA
- Excellent professional development opportunities
- Supportive culture that celebrates and rewards success
- Monthly Happy Hour, Social Events, Summer Fridays
- Year‑round company‑sponsored sports and team building events
- Informal work environment
- Employee Assistance Programs
- Volunteer days
Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision‑making process. Powered by innovative technology, real‑time data, and hard‑to‑source expertise, we help our clients to turn answers into action. Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on‑demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.
Associate, Client Service in London employer: Guidepoint London
Guidepoint is an exceptional employer that fosters a collaborative and supportive work culture, particularly in the Associate, Client Service role based in London. With a strong emphasis on professional development, employees benefit from built-in mentorship, competitive salaries, and a variety of social events that enhance team bonding. The company is dedicated to employee growth, offering unique opportunities for upward mobility and a vibrant work environment that celebrates success.
StudySmarter Expert Advice🤫
We think this is how you could land Associate, Client Service in London
✨Tip Number 1
Get to know the company inside out! Research Guidepoint's values, mission, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for the mock assessment by simulating client requests with friends or family. This will boost your confidence and help you think on your feet when it comes to identifying the right experts for clients.
✨Tip Number 3
Network like a pro! Use LinkedIn to connect with current employees at Guidepoint. Ask them about their experiences and any tips they might have for acing the interview process. Plus, it shows your initiative!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the Guidepoint family.
We think you need these skills to ace Associate, Client Service in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Associate role. Highlight your relevant skills and experiences that align with what we’re looking for, especially in client service and sales.
Showcase Your Communication Skills:Since excellent written and verbal communication is key for this role, use your application to demonstrate these skills. Keep your language clear and professional, and don’t forget to proofread!
Research Guidepoint:Familiarise yourself with our company and the Client Service team. Understanding our mission and values will help you convey why you’re a great fit and how you can contribute to our success.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure it gets into the right hands and shows your enthusiasm for joining our team!
How to prepare for a job interview at Guidepoint London
✨Know Your Client's Needs
Before the interview, take some time to research Guidepoint and understand their client service model. Familiarise yourself with how they connect clients with experts. This will help you articulate how you can contribute to meeting those unique business questions.
✨Showcase Your Communication Skills
As an Associate, you'll need to communicate effectively with both clients and experts. Prepare examples from your past experiences where you've successfully navigated conversations or resolved issues. This will demonstrate your ability to engage with professionals at all levels.
✨Demonstrate Your Curiosity
Guidepoint values intellectual curiosity. Be ready to discuss how you stay informed about industry trends and your approach to learning new things. This could be through internships, volunteering, or even personal projects that showcase your eagerness to grow.
✨Prepare for the Mock Assessment
The mock assessment is a key part of the interview process. Practice simulating a client request scenario, focusing on how you would identify and recruit the right experts. This will not only help you feel more confident but also show your problem-solving skills in action.
