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For Companies At a Glance
- Tasks: Connect clients with experts to inform their business decisions and manage client requests.
- Company: Guidepoint, a leading research enablement platform with a collaborative culture.
- Benefits: Competitive salary, excellent medical coverage, professional development, and fun social events.
- Why this job: Gain hands-on experience in a dynamic environment while making impactful connections.
- Qualifications: Bachelor’s degree and previous experience in internships or extracurricular activities.
- Other info: Hybrid role in London with opportunities for career growth and mentorship.
The predicted salary is between 30000 - 40000 ÂŁ per year.
The Client Service team connects Guidepoint’s clients with subject‑matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours.
As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,250,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines. This is a hybrid position out of our London office. All applicants must have the right to work in the UK.
What You Will Own
- Operate in a sales role, identifying the best experts to join our network to provide consultation for client projects
- Work with Project Managers to develop strategies for satisfying each client project request
- Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
- Identify the best leads and invite them to join our network to participate in consultations with our clients
- Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients
Experience You Will Bring
- Bachelor’s degree
- Previous internship / volunteering / extracurriculars
- The right to work in the UK
Skills You Will Bring
- Desire to work in a sales/lead generation role that is KPI and metrics‑driven
- Ability to work in a fast‑paced, results‑oriented environment
- Excellent time management and organizational skills
- Outgoing personality with the ability to speak with people at all professional levels
- Intellectual curiosity and desire to learn
- Excellent written and verbal communication skills
- Demonstrated ability to work both individually and as part of a team
What We Offer
- Competitive salary, bonus and benefits
- Excellent medical coverage through BUPA
- Excellent professional development opportunities
- Supportive culture that celebrates and rewards success
- Monthly Happy Hour, Social Events, Summer Fridays
- Year‑round company‑sponsored sports and team building events
- Informal work environment
- Employee Assistance Programs
- Volunteer days
About Guidepoint
Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision‑making process. Powered by innovative technology, real‑time data, and hard‑to‑source expertise, we help our clients to turn answers into action. Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on‑demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.
Associate, Client Service employer: Guidepoint London
Contact Detail:
Guidepoint London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate, Client Service
✨Tip Number 1
Get to know the company inside out! Research Guidepoint's values, mission, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for the mock assessment by simulating client requests with friends or family. This will boost your confidence and help you think on your feet when it comes to identifying the right experts for clients.
✨Tip Number 3
Network like a pro! Use LinkedIn to connect with professionals in the industry and learn from their experiences. You never know who might have insights or tips that could help you land the job!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Guidepoint team and ready to take on the challenge!
We think you need these skills to ace Associate, Client Service
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Associate, Client Service role. Highlight any relevant experience, especially in sales or client interaction, and don’t forget to showcase your organisational skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your background makes you a great fit for our team. Keep it concise but impactful!
Showcase Your Communication Skills: Since excellent written communication is key for this role, make sure your application is clear and free of errors. This is your first chance to impress us with your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Guidepoint London
✨Know Your Client Service Basics
Before the interview, brush up on the fundamentals of client service. Understand what it means to connect clients with experts and how that impacts their business decisions. This will help you articulate your understanding of the role and show your enthusiasm for contributing to Guidepoint's success.
✨Showcase Your Research Skills
Since the role involves identifying and recruiting experts, be prepared to discuss your research methods. Bring examples of how you've used tools like LinkedIn or case studies in the past to find information. This will demonstrate your ability to meet client needs effectively.
✨Prepare for the Mock Assessment
The mock assessment is a key part of the interview process. Practice simulating a client request by thinking through how you would identify the right expert for a specific question. This will not only help you feel more confident but also give the interviewers insight into your problem-solving skills.
✨Emphasise Teamwork and Communication
Guidepoint values collaboration, so be ready to share examples of how you've worked in teams. Highlight your communication skills, both written and verbal, as these are crucial for liaising with clients and experts alike. Show them you're a team player who can thrive in a fast-paced environment.