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- Tasks: Manage client relationships and deliver research insights for strategic business decisions.
- Company: Guidepoint is a leading research platform empowering clients with expert insights and data.
- Benefits: Enjoy competitive pay, private health insurance, and a casual work environment with team events.
- Why this job: Join a dynamic team focused on growth, mentorship, and making impactful decisions.
- Qualifications: Bachelor’s degree and previous experience in internships or extracurricular activities required.
- Other info: Opportunity for career advancement in a diverse and inclusive workplace.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. Backed by a network of nearly 1.5 million experts, and Guidepoint’s 1,300 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request.
Play a vital role in Guidepoint’s success. Are you looking to advance your career and hone your project, people, and relationship management skills? Would you thrive in a fast-paced, team-focused environment where everyone works hard, plays hard, and is rewarded for their individual contributions?
Who We Are:
- Team-oriented and collaborative
- Hard-working professionals who strive for excellence
- Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
- Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
- Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.
What YOU will own:
- Help clients collect primary research insights to explore and refine business-critical strategies, from new market entry and product launches to acquisitions and licensing deals.
- Serve as the go-to person responsible for the day-to-day relationship and service delivery for a portfolio of clients in different industries.
- Use your knowledge to research, identify, and recruit appropriate experts for private telephone discussions, meetings, and surveys, then connect these experts to your clients.
- Direct the expert recruitment efforts of the Research Associates assigned to support your clients.
- Develop effective screening criteria, understand each client’s compliance requirements, and master Guidepoint’s proprietary CRM system.
- Work closely with the Project Managers and other team members to optimize client use of Guidepoint’s service.
Experience YOU will bring:
- Bachelor’s degree
- Previous internship/volunteering/extracurriculars
- The right to work in the UK
Skills YOU will Bring:
- Desire to work in a sales/lead generation role that is KPI and metrics-driven
- Ability to work in a fast-paced, results-oriented environment
- Excellent time management and organizational skills
- Outgoing personality with the ability to speak with people at all professional levels
- Intellectual curiosity and desire to learn
- Excellent written and verbal communication skills
- Demonstrated ability to work both individually and as part of a team
What We Offer:
- Competitive compensation
- Private health insurance
- Entrepreneurial environment, autonomy, and fast decisions
- International exposure to the global Guidepoint service teams
- Casual work environment
- Summer and winter team events
Interview Process:
- Meet your Guidepoint Recruiter!
- Initial Candidate Screen
- Meet the Guidepoint Teams!
- Hiring Manager Interview
- Mock Assessment (Role Dependent)
- Complete a stimulated client request and gain more insight into the role
At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.
Research Manager, Client Service London, England, United Kingdom employer: GUIDEPOINT GLOBAL, LLC
Contact Detail:
GUIDEPOINT GLOBAL, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Research Manager, Client Service London, England, United Kingdom
✨Tip Number 1
Familiarise yourself with Guidepoint's services and the industries they serve. Understanding their client base and the types of research they conduct will help you speak confidently about how you can contribute to their success during interviews.
✨Tip Number 2
Network with current or former employees of Guidepoint on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your interview process.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences that demonstrate your project management and relationship-building skills. Highlighting these competencies will show that you are well-suited for the fast-paced environment at Guidepoint.
✨Tip Number 4
Research common challenges faced in client service roles within the research industry. Being able to articulate how you would address these challenges can set you apart as a candidate who is proactive and solution-oriented.
We think you need these skills to ace Research Manager, Client Service London, England, United Kingdom
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Research Manager position at Guidepoint. Understand the key responsibilities and required skills to tailor your application accordingly.
Craft a Tailored CV: Highlight relevant experience in your CV that aligns with the role's requirements. Emphasise any project management, client service, or research experience you have, as well as your ability to work in a fast-paced environment.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples of how your skills and experiences make you a great fit for the Research Manager role, particularly in relation to client service and relationship management.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at GUIDEPOINT GLOBAL, LLC
✨Understand the Company and Its Values
Before your interview, take some time to research Guidepoint's mission and values. Familiarise yourself with their approach to client service and how they empower decision-making through research. This will help you align your answers with what they value in a candidate.
✨Showcase Your Project Management Skills
As a Research Manager, you'll need strong project management abilities. Be prepared to discuss specific examples from your past experiences where you've successfully managed projects or teams. Highlight your organisational skills and how you handle multiple tasks in a fast-paced environment.
✨Demonstrate Your Communication Skills
Excellent written and verbal communication is crucial for this role. During the interview, practice clear and concise communication. You might be asked to explain complex ideas or processes, so be ready to demonstrate your ability to convey information effectively to different audiences.
✨Prepare for Role-Specific Scenarios
Expect to engage in a mock assessment or scenario-based questions during the interview process. Think about potential client requests you might encounter and how you would approach them. This will show your problem-solving skills and your readiness to step into the role.
