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- Tasks: Manage client relationships and oversee research projects in the healthcare sector.
- Company: Guidepoint connects businesses with expert resources for valuable insights and data.
- Benefits: Enjoy hybrid working, competitive pay, snacks, medical coverage, and fun team events.
- Why this job: Join a dynamic team, develop your skills, and make a real impact in healthcare.
- Qualifications: Bachelor's degree in a relevant field and previous experience in internships or extracurriculars.
- Other info: Diversity and inclusion are core values at Guidepoint, fostering a welcoming environment.
The predicted salary is between 36000 - 60000 £ per year.
Research Manager, Client Service (Healthcare)
London, England, United Kingdom
OVERVIEW:
Guidepoint is a leading expert network that connects businesses with expert resources and subject-matter specialists, including industry experts, healthcare professionals, and key opinion leaders, to deliver valuable insights, data, and support.
Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.
Backed by a network of nearly 1.5 million experts, and Guidepoint’s 1,300 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.
Play a vital role in Guidepoint’s success.
Are you looking to advance your career and hone your project, people, and relationship management skills? Would you thrive in a fast-paced, team-focused environment where everyone works hard, plays hard, and is rewarded for their individual contributions?
If so, this Research Manager, Client Service (Healthcare) position at Guidepoint may have your name on it.
Who We Are:
- Team-oriented and collaborative
- Hard-working professionals who strive for excellence
- Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
- Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
- Assist healthcare and other industry clients in gathering primary research to explore and refine business-critical strategies, from new market entry and product launches to acquisitions and licensing deals.
- Serve as the go-to person responsible for the day-to-day relationship and service delivery for a portfolio of clients in different industries.
- Use your knowledge to research, identify, and recruit appropriate experts for private telephone discussions, meetings, and surveys, then connect these experts to your clients.
- Direct the expert recruitment efforts of the Research Associates assigned to support your clients.
- Develop effective screening criteria, understand each client’s compliance requirements, and master Guidepoint’s proprietary CRM system.
- Work closely with the Project Managers and other team members to optimize client use of Guidepoint’s service.
Experience YOU will bring:
- Bachelor of Science degree (ex. Public Health, Biology, Neuroscience, Chemistry)
- Previous internship/volunteering/extracurriculars
- The right to work in the UK
Skills YOU will Bring:
- Desire to work in a sales/lead generation role that is KPI and metrics-driven
- Ability to work in a fast-paced, results-oriented environment
- Excellent time management and organizational skills
- Outgoing personality with the ability to speak with people at all professional levels
- Intellectual curiosity and desire to learn
- Excellent written and verbal communication skills
- Demonstrated ability to work both individually and as part of a team
What We Offer:
- Competitive Compensation
- Progression Plan for Career Growth
- Hybrid Working Model
- Snacks and Beverages
- Excellent Medical Coverage through BUPA
- Pension
- 22 Days Paid Annual Leave, rising with length of service
- Friday Happy Hour and “Summer Fridays”
- Year round company sponsored sports and team building events
Interview Process:
- Initial Candidate Screen
- Meet the Guidepoint Teams!
- Mock Assessment (Role Dependent)
- Complete a stimulated client request and gain more insight into the role
- Interview Process Outcome
At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.
#LI-hybrid
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Research Manager, Client Service (Healthcare) London, England, United Kingdom employer: Guidepoint Global, LLC.
Contact Detail:
Guidepoint Global, LLC. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Research Manager, Client Service (Healthcare) London, England, United Kingdom
✨Tip Number 1
Familiarise yourself with the healthcare industry and current trends. Understanding the specific challenges and opportunities in this sector will help you engage more effectively during interviews and demonstrate your knowledge of the field.
✨Tip Number 2
Network with professionals in the healthcare research space. Attend industry events or join relevant online forums to connect with potential colleagues or mentors who can provide insights into the role and company culture at Guidepoint.
✨Tip Number 3
Prepare for the mock assessment by practising how to handle client requests. Familiarise yourself with common scenarios in client service roles, especially those related to healthcare, to showcase your problem-solving skills.
✨Tip Number 4
Highlight your project management and organisational skills during the interview process. Be ready to discuss specific examples of how you've successfully managed projects or client relationships in the past, as these are crucial for the Research Manager role.
We think you need these skills to ace Research Manager, Client Service (Healthcare) London, England, United Kingdom
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in research management, client service, and healthcare. Use keywords from the job description to demonstrate that you meet the specific requirements of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the healthcare industry and your ability to manage client relationships. Mention specific examples of how you've successfully handled similar responsibilities in the past.
Highlight Relevant Skills: Emphasise skills such as project management, communication, and organisational abilities. Provide concrete examples of how you've used these skills in previous roles to achieve results.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Guidepoint Global, LLC.
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Research Manager in Client Service. Familiarise yourself with Guidepoint's services and how they connect clients with experts in the healthcare sector.
✨Showcase Your Communication Skills
As this role requires excellent verbal and written communication skills, prepare to demonstrate these during the interview. Be ready to discuss how you've effectively communicated with clients or team members in past experiences.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle client relationships. Think of examples from your previous experiences where you successfully managed a project or resolved a conflict.
✨Highlight Your Teamwork Experience
Since the position involves working closely with Project Managers and other team members, be prepared to discuss your experience in collaborative environments. Share specific examples of how you contributed to team success and supported your colleagues.
