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- Tasks: Support the Client Success team in expanding client relationships and promoting services.
- Company: Guidepoint, a leading research enablement platform with a supportive culture.
- Benefits: Competitive salary, bonuses, excellent medical coverage, and fun social events.
- Other info: Enjoy a fast-paced environment with great career growth opportunities.
- Why this job: Join a dynamic team and make a real impact on client success.
- Qualifications: 1-2 years in sales or account management, strong communication skills, and a team player.
The predicted salary is between 30000 - 40000 £ per year.
Guidepoint’s Business Development teams are passionate about expanding our reach with both new and existing clients. We support all Guidepoint’s service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions. Our teams are motivated to provide custom offerings designed to help every potential client make the most of their partnership with Guidepoint.
Guidepoint is seeking a qualified candidate for an Associate, Client Success role on the Institutional Client Success team. This person will support senior members of the team as they promote our services to various clients (Institutional companies), in order to grow overall usage.
What You’ll Do
- Partner with the Success team to increase user base at client firms by employing a thoughtful and strategic outreach approach.
- Conduct cold calls, emails and other lead generation efforts to meet designated project, new client activation, and meeting targets.
- Monitor client usage trends and identify inflection points in their usage data to proactively reach out and identify any potential pain points.
- Onboard new client prospects and educate them on the different services Guidepoint has to offer either under an existing subscription, or opening new business/contracts.
- Develop a working knowledge of corporate industries and help communicate Guidepoint’s value add to clients in these sectors.
- Work closely with the Client Service team to collect feedback on open client projects as well as advisors we have sent clients for review.
What You Have
- 1-2 years of sales, business development, and/or account management experience (desirable).
- Bachelor’s degree from a recognized institution.
- Broad base knowledge of the sales process from lead generation to relationship management.
- Excellent networking skills enabling reach out to prospective clients.
- Excellent communicator capable of handling high-profile clients.
- Demonstrated ability to work in a team atmosphere.
- A desire to work in a fast-paced entrepreneurial environment.
- Initiative and ability to handle increasing responsibility over time.
- Excellent relationship management skills with stakeholders of varying seniority levels.
- Proficiency in spoken and written English.
What We Offer
- Competitive salary, bonus, and benefits.
- Excellent medical coverage through BUPA.
- Supportive culture that celebrates and rewards success.
- Monthly Happy Hour, Social Events, Summer Fridays.
- Year-round company sponsored sports and team building events.
- Informal work environment.
- Employee Assistance Programs.
About Guidepoint
Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.
Associate, Client Success New London, England, United Kingdom employer: Guidepoint Global, LLC.
Contact Detail:
Guidepoint Global, LLC. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate, Client Success New London, England, United Kingdom
✨Tip Number 1
Get to know the company inside out! Research Guidepoint's services and values so you can chat confidently about how you can contribute to their success. This will show you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Networking is key! Reach out to current employees on LinkedIn or attend industry events to make connections. A friendly introduction can go a long way in getting your foot in the door.
✨Tip Number 3
Practice your pitch! Prepare a brief, engaging summary of your experience and how it aligns with the Associate, Client Success role. This will help you stand out during interviews and conversations.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Guidepoint.
We think you need these skills to ace Associate, Client Success New London, England, United Kingdom
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Associate, Client Success role. Highlight your relevant experience in sales or account management, and show how your skills align with what we’re looking for at Guidepoint.
Showcase Your Communication Skills: Since this role involves interacting with high-profile clients, it’s crucial to demonstrate your excellent communication abilities. Use clear and concise language in your application to reflect your capability in handling client relationships.
Highlight Teamwork Experience: We value collaboration at Guidepoint, so be sure to mention any past experiences where you worked effectively in a team. This will show us that you can thrive in our supportive culture and contribute to our success.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Guidepoint Global, LLC.
✨Know Your Client Success Basics
Before the interview, brush up on the fundamentals of client success and relationship management. Understand how Guidepoint's services can benefit institutional clients and be ready to discuss how you can contribute to their success.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples that highlight your ability to engage with high-profile clients. Think about times when you successfully navigated challenging conversations or built strong relationships.
✨Demonstrate Your Sales Acumen
Be ready to talk about your experience in sales or business development. Prepare specific examples of how you've generated leads, activated new clients, or identified pain points in client usage data to show your understanding of the sales process.
✨Research and Relate
Familiarise yourself with the corporate industries Guidepoint serves. Being able to discuss industry trends and how they relate to Guidepoint’s offerings will demonstrate your initiative and interest in the role, making you a standout candidate.