At a Glance
- Tasks: Join our Client Service team to connect clients with top healthcare experts.
- Company: Guidepoint is a leading research platform empowering decision-making through expert insights.
- Benefits: Enjoy competitive pay, hybrid work, snacks, medical coverage, and fun team events.
- Why this job: Kickstart your career with mentorship, diverse projects, and opportunities for growth.
- Qualifications: Bachelor's degree in a relevant field and some experience in internships or volunteering.
- Other info: We value diversity and are committed to creating an inclusive workplace.
The predicted salary is between 28800 - 48000 ÂŁ per year.
Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.
Backed by a network of nearly 1.5 million experts, and Guidepoint’s 1,300 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.
Play a vital role in Guidepoint’s success.
As a Healthcare Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,250,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role represents their first job post-college, and provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines.
Who We Are:
- Team-oriented and collaborative
- Hard-working professionals who strive for excellence
- Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
- Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
- Operate in a sales role, identifying the best experts to join our network to provide consultation for client projects
- Work with Project Managers to develop strategies for satisfying each client project request
- Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
- Identify the best leads and invite them to join our network to participate in consultations with our clients
- Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients
Experience YOU will bring:
- Bachelor of Science degree (ex. Public Health, Biology, Neuroscience, Chemistry)
- Previous internship/volunteering/extracurriculars/research lab experience
- Right to work in the UK
Skills YOU will Bring:
- Desire to work in a sales/lead generation role that is KPI and metrics-driven
- Ability to work in a fast-paced, results-oriented environment
- Excellent time management and organizational skills
- Outgoing personality with the ability to speak with people at all professional levels
- Intellectual curiosity and desire to learn
- Excellent written and verbal communication skills
- Demonstrated ability to work both individually and as part of a team
What We Offer:
- Competitive Compensation
- Progression Plan for Career Growth
- Hybrid Working Model
- Snacks and Beverages
- Excellent Medical Coverage through BUPA
- Pension
- 22 Days Paid Annual Leave, rising with length of service
- Friday Happy Hour and “Summer Fridays”
- Year round company sponsored sports and team building events
Interview Process:
- Initial Candidate Screen
- Meet the Guidepoint Teams!
- Mock Assessment (Role Dependent)
- Complete a stimulated client request and gain more insight into the role
- Interview Process Outcome
At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.
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Associate, Client Service (Healthcare) London, England, United Kingdom employer: Guidepoint Global, LLC.
Contact Detail:
Guidepoint Global, LLC. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate, Client Service (Healthcare) London, England, United Kingdom
✨Tip Number 1
Familiarise yourself with the healthcare industry and current trends. Understanding the specific challenges and innovations in healthcare will help you engage more effectively with clients and experts, showcasing your knowledge during interviews.
✨Tip Number 2
Leverage LinkedIn to connect with professionals in the healthcare sector. Building a network of contacts can provide insights into the role and may even lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare for the mock assessment by practising how to handle client requests. Familiarise yourself with common scenarios in client service roles and think about how you would approach identifying and recruiting experts for various projects.
✨Tip Number 4
Showcase your communication skills in every interaction. Whether it's during networking or interviews, being articulate and personable will demonstrate your ability to engage with clients and experts, which is crucial for the Associate role.
We think you need these skills to ace Associate, Client Service (Healthcare) London, England, United Kingdom
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Associate, Client Service role at Guidepoint. Tailor your application to highlight how your skills and experiences align with the job description.
Craft a Compelling CV: Your CV should clearly showcase your educational background, relevant experience, and skills that match the requirements listed in the job description. Use bullet points for clarity and ensure it is well-structured.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific experiences that demonstrate your ability to work in a fast-paced environment and your interest in healthcare. Make it personal and engaging.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Guidepoint Global, LLC.
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of the Associate role in Client Service. Familiarise yourself with how Guidepoint operates and the importance of connecting clients with the right experts.
✨Showcase Your Communication Skills
As this role requires excellent written and verbal communication skills, be prepared to demonstrate these during the interview. Practice articulating your thoughts clearly and confidently, as you'll need to engage with clients and experts alike.
✨Highlight Relevant Experience
Discuss any previous internships, volunteering, or extracurricular activities that relate to the healthcare sector or client service. This will show your potential employer that you have a genuine interest and relevant background for the role.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within Guidepoint. This shows your enthusiasm and helps you assess if it's the right fit for you.