At a Glance
- Tasks: Connect clients with experts to inform their business decisions and manage client requests.
- Company: Guidepoint, a leading research enablement platform with a collaborative culture.
- Benefits: Competitive salary, bonus, excellent medical coverage, and fun social events.
- Other info: Hybrid position in London with a supportive team and mentorship.
- Why this job: Kickstart your career in a dynamic role that offers real-world experience and growth opportunities.
- Qualifications: Bachelor's degree and previous experience in internships or extracurriculars.
The predicted salary is between 30000 - 40000 £ per year.
The Client Service team connects Guidepoint’s clients with subject‑matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours. As a Healthcare Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers.
You will find and recruit new experts into our network of over 1,250,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role represents their first job post‑college, and provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines. This is a hybrid position out of our London office. All applicants must have the right to work in the UK.
Interview Process:
- Initial Candidate Screen
- Meet the Guidepoint Teams!
- Hiring Manager Interview
- Complete a simulated client request and gain more insight into the role
- Mock Interview
- Discuss your assessment with the Guidepoint teams
- Interview Process Outcome
Who We Are:
- Team‑oriented and collaborative
- Hard‑working professionals who strive for excellence
- Built‑in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
- Hands‑on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
- Operate in a sales role, identifying the best experts to join our network to provide consultation for client projects
- Work with Project Managers to develop strategies for satisfying each client project request
- Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
- Identify the best leads and invite them to join our network to participate in consultations with our clients
- Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients
Experience You Will Bring:
- Bachelor of Science degree (ex. Public Health, Biology, Neuroscience, Chemistry)
- Previous internship/volunteering/extracurriculars/research lab experience
- Right to work in the UK
Skills You Will Bring:
- Desire to work in a sales/lead generation role that is KPI and metrics‑driven
- Ability to work in a fast‑paced, results‑oriented environment
- Excellent time management and organizational skills
- Outgoing personality with the ability to speak with people at all professional levels
- Intellectual curiosity and desire to learn
- Excellent written and verbal communication skills
- Demonstrated ability to work both individually and as part of a team
What We Offer:
- Competitive salary, bonus and benefits
- Excellent medical coverage through BUPA
- Supportive culture that celebrates and rewards success
- Monthly Happy Hour, Social Events, Summer Fridays
- Year‑round company‑sponsored sports and team building events
- Informal work environment
- Employee Assistance Programs
About Guidepoint:
Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision‑making process. Powered by innovative technology, real‑time data, and hard‑to‑source expertise, we help our clients to turn answers into action. Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on‑demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.
Associate, Client Service, Healthcare London, England, United Kingdom employer: Guidepoint Global, LLC.
Guidepoint is an exceptional employer, offering a dynamic and supportive work culture that fosters professional growth and collaboration. As a Healthcare Associate in our London office, you will benefit from hands-on mentorship, competitive compensation, and a vibrant team environment that celebrates success through social events and team-building activities. This role not only provides a unique opportunity to apply your business skills but also allows for upward mobility within a leading research enablement platform dedicated to empowering clients' decision-making processes.
StudySmarter Expert Advice🤫
We think this is how you could land Associate, Client Service, Healthcare London, England, United Kingdom
✨Tip Number 1
Get to know the company inside out! Research Guidepoint's values, mission, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for the simulated client request by role-playing with a friend or mentor. This will boost your confidence and help you think on your feet when it comes to real-life scenarios.
✨Tip Number 3
Network like a pro! Use LinkedIn to connect with current employees at Guidepoint. Ask them about their experiences and any tips they might have for acing the interview process. Plus, it shows your initiative!
✨Tip Number 4
Don't forget to follow up! After your interviews, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind.
We think you need these skills to ace Associate, Client Service, Healthcare London, England, United Kingdom
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Associate role. Highlight any relevant experience, especially in client service or research. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the healthcare sector and how you can contribute to our team. Let us know what excites you about this opportunity!
Showcase Your Communication Skills:Since excellent written communication is key for this role, make sure your application is clear and concise. We love seeing candidates who can express their thoughts effectively, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Guidepoint Global, LLC.
✨Know Your Client's Needs
Before the interview, take some time to research Guidepoint and understand their approach to client service. Familiarise yourself with how they connect clients with experts and think about how you can contribute to this process. Being able to articulate your understanding of their needs will show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Healthcare Associate, you'll need to communicate effectively with both clients and experts. Prepare examples from your past experiences where you've successfully communicated complex information or built relationships. This will demonstrate your ability to thrive in a fast-paced environment and engage with professionals at all levels.
✨Demonstrate Your Research Skills
Since the role involves identifying and recruiting experts, be ready to discuss your research methods. Bring examples of how you've used tools like LinkedIn or other resources to gather information. This will highlight your intellectual curiosity and your ability to find the right people for specific projects.
✨Prepare for the Simulated Client Request
During the interview process, you'll complete a simulated client request. Practice this by creating mock scenarios where you identify an expert for a hypothetical client question. This will help you think on your feet and showcase your problem-solving skills, which are crucial for success in this role.
